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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,533 Reviews

1,533 Reviews of Sarant Cadillac - Service Center

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April 29, 2025

Tom Sabbatino has been our Salesman on our last4cars. He is very informative and knowledgeable, not to mention accommodating. I would not hesitate to recommend him. More

by KNRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

I recently visited the service department at Sarant Cadillac and had a very positive experience. From the moment I arrived, the staff was attentive, ensuring that I was checked in quickly. The service More

by joe6098
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

It took a little longer than I expected, but I was super comfortable while I waited and the time flew by. There was a software update needed that I wasn’t even aware of and that was taken care of as well. C More

by ANZALONE543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
April 29, 2025

Always very professional. Easy to book an appointment. I waited for my car and the service was done in a timely manner. More

by Tony529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
April 26, 2025

There are Cadillac dealerships closer to my home but Sarant is a excellent dealership been leasing Cadillacs since 2009 More

by Louie23073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

People in this dealership were polite. The work was done in an efficient and timely manner More

by ROSIEOTOOLE628
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the female’s name
April 26, 2025

First time customer of Cadillac had higher expectations unfortunately. Will not be a repeat customer. More

by Doncanade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John F. Nassour, Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

April 20, 2025

Joseph Mistretta took great care of my Cadillac XT5. I would highly recommend Sarant Cadillac. More

by suemeyerback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

excellant service people and whole experience Sarant Cadillac is the best Cadillac dealership in Tri state More

by fbaroneprov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

They made my big problem feel like a little problem and handle it great I was happy after it was over More

by DOUGFRESH1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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