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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,537 Reviews

1,537 Reviews of Sarant Cadillac - Service Center

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November 12, 2019

Good service Even though it was a little longer than usual due to a broken wheel lock during tire rotation I still got everything accomplished that I came in for. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Nov 14, 2019 -

Sarant Cadillac responded

Tom, thank you for your review! We're glad it was a good service appointment. If there's anything else we can help with, please let us know!

November 10, 2019

Mounted new winter wheels and tires. The service was quick and excellent. Everyone on the team was friendly and answered all my questions about my new "v". Always a pleasure to spend time More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Spero (Parts)
Nov 12, 2019 -

Sarant Cadillac responded

Thank you for the great review, Ray. We pride ourselves in having a fast and efficient service team to help you get your vehicle taken care of. We look forward to working with you again during your next appointment.

November 08, 2019

Very Caring Maurice supervised servicing my car and was very court and efficient. I still have a problem with the radio which he will take care of after he gets t More

by MIRA B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Nov 12, 2019 -

Sarant Cadillac responded

Thank you for the positive feedback, Mira. We are glad we could address many of your problems for your vehicle during your latest visit and are in the process of helping you with your radio. We look forward to working with you again during your next appointment.

November 05, 2019

very good. the service center was very prompt and curtious. i have been dealing with sarant cadillac for over 15 years and never had anthing but good service More

by ROBPLY1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Nov 07, 2019 -

Sarant Cadillac responded

Thank you for your continued support over the years! We look forward to many more years of working with you! We really appreciate you taking the time to leave us such a wonderful review!

November 01, 2019

New car service Abe handled my request very timely in a professional and personal manner. I will definitely contact Abe with any future issues. He truly cares about t More

by NIKCRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Johnson, Abe Kolat
Nov 05, 2019 -

Sarant Cadillac responded

Thanks for the feedback! We're glad you had a five star service experience working with Abe and our team! If there's anything else we can do, please let us know!

October 31, 2019

Excellent Service Joseph Mistretta provided me with friendly, respectful and professional service. I was able to make a last minute appointment and my car was ready in More

by man72000@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Sarant Cadillac responded

Thank you for the great review. We are so glad to hear that our service team was able to get you taken care of in a timlely manner. We look forward to working with you again during your next maintenance appointment.

October 30, 2019

Sarant has the best service department!" Everyone is very friendly my service and recall was all done while I waited..always a pleasure to have my caddy serviced at Sarant. Highly recommend More

by buffordt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCardle
Nov 01, 2019 -

Sarant Cadillac responded

Thank you for the recommendation! We are glad to hear your experience with our service team has been so pleasant. We look forward to working with you again the next time you need your Cadillac serviced.

October 25, 2019

Work was done on time cost of work explain before On time no inconvenience all work and cost explained before was given appointment that fit into my schedule vehicle was return washed and cleaned peop More

by BADSEED159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 28, 2019 -

Sarant Cadillac responded

Thank you for letting us know about your recent visit. We are glad to hear that we could provide a great service for you. Please let us know how we can be of service to you again in the future!

October 24, 2019

Hands down, Sarant has the best service department! Staff is friendly, accommodating, fast and accurate. I went in with 2 concerns with my vehicle, and both were taken care of while I waited. More

by Dimezza, Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 28, 2019 -

Sarant Cadillac responded

Thank you for the positive feedback, Kathleen. We are glad to hear our service team was able to take care of the two problems your vehicle was facing and we look forward to working with you again during your next maintenance appointment.

October 22, 2019

It's what a service experience should be. They took care of the things i asked them to do in a way you think a luxury car should be taken care of of.The only thing they did not do is wash the More

by WALDO2777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Oct 25, 2019 -

Sarant Cadillac responded

Thank you for the feedback. We are glad to hear that your experience has been a positive one while having your vehicle serviced with us and we look forward to continuing to work with you in the future.

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