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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,391 Reviews

1,391 Reviews of Sarant Cadillac - Service Center

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November 06, 2022

Bad communication / customer service . Not thorough with vehicle, when service was completed service department just handed my wife the key and basically said go find your truck. More

by MLH912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2022

Always a pleasure to see Tommy and Dominick in sales while in for service. Joe, Tony and Dino are great in Service. More

by kellyr073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Sarant Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future.

November 04, 2022

Went in for my first service on my new vehicle. As always the service department treated me like family and expedited my work in a timely manner. More

by ACOOLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come see us for any future needs.

Nov 28, 2022 -

Sarant Cadillac responded

That's what we like to hear! Thanks for taking the time to leave this review!

November 01, 2022

Went in for inspection. Efficient and timely manner. Pleasant experience. Was able to schedule appointment that worked for me. More

by LOESING22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Nov 02, 2022 -

Sarant Cadillac responded

We're glad to hear everything was completed quickly and to your satisfaction. We look forward to seeing you again on your next visit!

October 30, 2022

Went in for car inspection. Efficient and done in a timely manner. Was very happy with service. More

by suemeyerback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Oct 31, 2022 -

Sarant Cadillac responded

Thank you for your kind words, we're glad to have provided such a positive experience. We appreciate your business and look forward to seeing you on your next visit!

October 28, 2022

Taken in immediately. Kept up to date on the progress of the repair. Time that repair would be ready was accurate. More

by sollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Oct 31, 2022 -

Sarant Cadillac responded

Thank you for your feedback and we're glad to hear everything was completed quickly and to your satisfaction. Please do not hesitate to reach out if you need anything else!

October 27, 2022

everything went smoothly and I did not have a long wait. The people there are very nice and they actually listen to you!!! More

by YPEPPATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Sarant Cadillac responded

We're glad that you had a positive experience with Sarant Cadillac. Thank you for taking the time to let us know how we did. If there's anything else we can do for you in the future, please feel free to give us a call or stop by!

October 24, 2022

Prompt Attention. Excellent Service, Friendly Advisors, and a Professional Staff. Excellent amenities.Waiting time was short. More

by Schwartziej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Sarant Cadillac responded

Thank you for taking the time to leave us such a positive review! We're glad to hear we could provide satisfaction every step of the way during your visit. Please let us know if there is anything else we can do for you!

October 21, 2022

The service is outstanding The service writer explained everything that needed From the mechanics to All who work there are very pleasant very clean I always recommend my family and friends to go to Sa More

by Fasteddie2056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Oct 24, 2022 -

Sarant Cadillac responded

Thank you for your positive feedback! We sincerely appreciate both your business and your recommendation. We look forward to seeing you again soon!

October 19, 2022

Quick and easy. All services performed as promised. I would recommend this dealer to all. More

by jnm0355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Sarant Cadillac responded

Thank you so much for taking the time to leave this review of your recent experience at Sarant Cadillac. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

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