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Sarant Cadillac - Service Center

Farmingdale, NY

4.6
1,390 Reviews
Call Service Center (516) 473-0977

1,390 Reviews of Sarant Cadillac - Service Center

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September 16, 2022

At Sarant I feel like family. I am always treated respectively, pleasantly and courteously. This is true for all of those I have come in contact with -- Darlene, Eily, Robert, Ge More

by MARGARET6586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy and Emily, Shmuel Borenstein, Gerson Maldonado
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Sep 16, 2022 -

MARGARET6586 responded

I highly recommend Sarant Cadillac. I am always pleased with the staff, the service and their willingness to resolve the reason for my visit. There are times when I call with short notice for an oil change - they schedule an appointment; whenever I have a question or concern, I always receive an answer; when I don't have a question or concern, I receive valuable information. I can't say enough about Sarant besides I am very satisfied with my 2020 XT6 and Sarant Cadillac!

Helpful 4
September 14, 2022

The sevice was excellent. I was treated politely, and in a timely fashion. Thank you. More

by TONYLEONE8
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2022 -

Sarant Cadillac responded

We appreciate your business and your wonderful review! Have a wonderful day!

Helpful 3
September 13, 2022

Great service and time waiting was just right . Had coffee and didn’t notice how time flew by More

by CINDYOFNEWYORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
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Sep 15, 2022 -

Sarant Cadillac responded

Thank you for taking the time to tell us how we did! We hope to see you soon!

Helpful 3
September 13, 2022

Efficient, clear and cared for. The dealership facility could use a style upgrade but the people are super nice. More

by nkiadevaiojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Sarant Cadillac responded

Hi, thank you so much for this 5-star review! We hope you have a nice day.

Helpful 1
September 10, 2022

All work was done well. Tony kept me informed of all progress and retuned my CT6 to me looking like it did the day I bought it. More

by MRRIDGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Sarant Cadillac responded

Thank you for highlighting some of our amazing staff who make it possible for us to have such a wonderful dealership.

Helpful 2
September 08, 2022

They were courteous and professional, the car was serviced quickly and we were on our way home! Thank you! More

by CPERNELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Sep 30, 2022 -

Sarant Cadillac responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Sarant Cadillac and we hope to see you again soon.

Helpful 2
September 04, 2022

Very happy with service and the scheduled work was outstanding ! Keep up the great work !Thank you More

by sinananroger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Report | Print
Sep 08, 2022 -

Sarant Cadillac responded

Thank you for your kind words about our dealership, and for your 5-star rating! We hope to see you back at Sarant Cadillac for all of your auto needs. Take care!

Helpful 2
September 02, 2022

Had to wait 2 weeks to get an appointment for air conditioning service (in August) No loaner car available for a month and a half!!! Tony DiGuiseppe was great!!! More

by maven107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2022 -

Sarant Cadillac responded

Hello, thank you for giving us your honest feedback. We are glad that you found our staff to be so supportive, and that you had a positive experience at our dealership. If there is anything else we can ever do for you, don't hesitate to reach out to us! Thank you!

Helpful
September 01, 2022

Great service attentive, timely and very courteous. Then personnel was impressive. I wouldn't change anything. More

by tfret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2022 -

Sarant Cadillac responded

Thank you for your feedback! We're very happy that you were satisfied with our service. Please feel free to reach out to us if you need anything else in the future!

Helpful 1
August 29, 2022

the service was done on a timely basis and the service advisor was very good with his job More

by malcantaramc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Helpful 2
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