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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,535 Reviews

1,535 Reviews of Sarant Cadillac - Service Center

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February 25, 2021

Mr Maurice is a great service advisor- prompt, quick feed back and information, reliable, accommodating. Appointment and follow up easy to book, work done in time More

by emval7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Mar 01, 2021 -

Sarant Cadillac responded

Thank you for your 5-star rating! It's great to hear that you were provided with an excellent experience by our service team and Maurice will definitely appreciate the shout-out! We hope you choose Sarant Cadillac again to service your car!

February 24, 2021

Arrived for my appointment and was greeted right away. Service was performed quickly while I waited, and I was on my way in a little more than 60 minutes. Waiting area was sanitized, clean, and comforta More

by TVONHOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Feb 26, 2021 -

Sarant Cadillac responded

We are glad to hear that you received such quick service during your visit with us! We strive to make every visit to our service department as quick and efficient as possible. Thanks for stopping by and we look forward to seeing you again!

February 24, 2021

Wonderful dealership with amazing staff that make you feel like family! I would highly recommend this dealership for buying and servicing your car! The staff always goes above and beyond! More

by Constance L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Feb 26, 2021 -

Sarant Cadillac responded

Thank you for your kind words about our staff! We're glad to see your experience with us was worth 5 stars. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

February 24, 2021

As always the service department is excellent ,appointments are scheduled with convenient times when requested and keeps us coming back for a new car from Sarant More

by WCARDINALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle! We strive to make every visit to our service department as quick and efficient as possible. Please let us know how we can continue to help with your car and service needs!

February 23, 2021

The service as normal was great, I brought vehicle in after snow storm and vehicle was taken and oil change etc done in very quick and efficient manor. Extreamly happy as always. Keep up the good work. More

by JSALOMANCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Feb 25, 2021 -

Sarant Cadillac responded

Thank you so much for the kind words. We're happy to hear your time with our service team was pleasant and timely. We look forward to working with you again to provide you a full 5-star experience.

February 22, 2021

The service was fast took my car in for a oil change was out within a hour . I am always very satisfied . Great service always More

by ANGELA.KOWALCZYK1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Feb 24, 2021 -

Sarant Cadillac responded

Thank you so much for this valued feedback. We are so glad to hear your service visit with us was timely and accommodating. Thank you for choosing Sarant Cadillac.

February 18, 2021

All the members of the Sarant Cadillac staff were polite, helpful and Professional. The service department is very nice especially Maurice. He took time to answer my question about the service I nee More

by COYOTESTUDIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Feb 22, 2021 -

Sarant Cadillac responded

Great to hear! We are thrilled to hear that the service department went well!

February 18, 2021

Brought car in with service parking break light on, second time in two days, first time module was replaced, second time they found a frayed wire. The repair was done and I was on my way. More

by NCONNO125
Customer Service
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Feb 22, 2021 -

Sarant Cadillac responded

Great to hear! Thanks for coming in and we hope your service visit went well!

February 17, 2021

All the members of the Sarant Cadilac staff were polite, helpful and Professional. My car was fixed to my satisfaction. I wouldn’t hesitate to use the Sarant Service Department again. More

by BHBOBCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Sarant Cadillac responded

Thank you for your 5-star review! We're thrilled to hear that we were able to meet your expectations and look forward to working with you again in the future!

February 16, 2021

The service department is very nice especially Joe and Maurice they worked hard to correct the problem with the vehicle and I very much appreciate all they tried to do, the loaner care they supplied me wi More

by BOBJOT2
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Feb 18, 2021 -

Sarant Cadillac responded

Thank you for taking the time to share your feedback with us! We are delighted to hear that Joe and Maurice provided you with such a friendly, courteous service experience. Thank you for choosing Sarant Cadillac and we look forward to serving you again in the future!

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