Serra Ford Rochester Hills

Exceptional salesman! Quick and efficient. Very personable and awesome to work with. I highly recommend! Quick and efficient. Very personable and awesome to work with. I highly recommend! More

Exceptional treatment and help with leasing of new car. Bailey was fantastic. Everyone was so helpful Bailey was fantastic. Everyone was so helpful More

Great service from Norman and Emily as well as Alex the finance guy. Would not hesitate to purchase another vehicle from this dealership and they are an hour from us so that is saying a lot. finance guy. Would not hesitate to purchase another vehicle from this dealership and they are an hour from us so that is saying a lot. More

I drove from Bay City to find my Ford Bronco and worked with Shawn B. At Serra Ford. It had been quite some time since I bought a vehicle but she kept me clam through the process and explained everything a with Shawn B. At Serra Ford. It had been quite some time since I bought a vehicle but she kept me clam through the process and explained everything about my new car. The financial part took a bit because they were extremely busy and short staffed but I got the vehicle I wanted at a price that worked in my budget. More

Serra Ford is an outstanding Ford dealership for sales and service. I've been a customer for years. Mike LaRose has provided outstanding service to my family in selecting multiple vehicles, most recently and service. I've been a customer for years. Mike LaRose has provided outstanding service to my family in selecting multiple vehicles, most recently for my daughter. His willingness to go above and beyond to help us get this done, and genuine care for our family, spoke volumes. I also have to recognize the service department, especially Matt Weyers and Jamey Gunter who have demonstrated the same qualities over the years. Greatly appreciated!! More

Amazing experience with Bailey I highly recommend her and Serra Ford Rochester Hills. I will be recommending both to my friends and family along with going back yo Bailey for our next vehicle. Serra Ford Rochester Hills. I will be recommending both to my friends and family along with going back yo Bailey for our next vehicle. More

Brad Schiller has always taken care of me and my MANY lease renewals over the years. Always a pleasant experience!! lease renewals over the years. Always a pleasant experience!! More

Bailey Czuchaj made this experience wonderful! I unexpectedly had to purchase a new car. Bailey provided options, had the cars ready to test drive, explained the differences of the cars. She made I unexpectedly had to purchase a new car. Bailey provided options, had the cars ready to test drive, explained the differences of the cars. She made a stressful experience calm, quick, with exceptional customer service. These vehicles were priced amazing compared to the ones I looked at closer to home. Well worth the 1 hour drive. Would recommend working with Bailey!! More

I JUST stopped in to see the new Bronco Sport color- Azure Blue as my daughter just started the quest of looking for vehicles. Our sales person Rachel, pointed me to where to find it. She asked all the Azure Blue as my daughter just started the quest of looking for vehicles. Our sales person Rachel, pointed me to where to find it. She asked all the “sales” questions how she could help…. I replied just looking. She stayed persistent, but not overbearing. Rachel said she wanted to earn our business and she sure did - even after telling her not to “spin her wheels” as we already found the the vehicle at the price point my daughter was happy with. Definitely recommend Rachel for sales! Have gone to this dealership for 20 years for service and parts. Top notch there too! More

Very happy with our lease especially our salesperson Shawn Burchi, this is or 3rd escape Shawn Burchi, this is or 3rd escape More