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Serra Ford Rochester Hills

Rochester Hills, MI

Overview
Reviews
Vehicles
4.8
1,303 Reviews
Call Dealership (248) 852-0400
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2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,303 reviews

January 06, 2025

Ken Treated me well. Smooth transaction. I am very happy with the used vehicle we purchased.. More

by foxman55
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Monte
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Jan 17, 2025 -

Serra Ford Rochester Hills responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 12, 2024

Shawn Burchi was very patient and understanding of my needs, she went out of her way to help me find the truck I needed. More

by Hugo de la Fuente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Burchi, Bob Davis
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December 05, 2024

The service Woody provided was excellent. He went beyond helping me with issues concerning another vehicle. More

by #Geology1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
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Dec 14, 2024 -

Serra Ford Rochester Hills responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 07, 2024

Z is the most hardworking person ever. She helped me in more ways than i can even think of. She is very responsive and will do everything in her power to help you. I’ve known her for 8 yea More

by Naheda Saad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahraa "Z" Amhaz
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November 02, 2024

They were absolutely awesome! They were so helpful with the financing. They worked with me on trade ins and getting all of the loans taken care of. I live an hour north of Roch More

by Vie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
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Nov 02, 2024 -

Vie responded

Great place

Nov 05, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

October 22, 2024

My salesman Ryan was great, everything was a smooth process and everyone was super nice and helpful. They had lots of vehicles to choose from. Highly recommend Serra ford. More

by Jimgoblue1947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mulrenin
Report | Print
Oct 25, 2024 -

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

September 07, 2024

Very friendly & helpful. Finance and signing of all the documents were explained. It was a very easy process. I am very happy with the new vehicle. More

by slynnwrobel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mulrenin, Bruce Hanon
Report | Print
Sep 09, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2024

Do a great job of getting in and out of dealership when purchase new vehicle. More

by Bucknut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Shaya
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August 08, 2024

Rachel was really great, she was helping me in all the way, she was transparent with multiple Options, definitely will visit again for future car to this dealership More

by Umesh Kuralkar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Kupke
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Aug 10, 2024 -

Serra Ford Rochester Hills responded

Hi Umesh, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 19, 2024

Fantastic experience working with Serra Ford of Rochester Hills. Bailey provided amazing customer service and found just the right vehicle for me! More

by BSeguin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Czuchaj
Report | Print
Jul 20, 2024 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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