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Serra Ford Rochester Hills

Rochester Hills, MI

Overview
Reviews
Vehicles
4.8
1,310 Reviews
Call Dealership (248) 852-0400
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2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,310 reviews

January 31, 2025

Dave Kerwin was great to deal with. All questions were answered and we purchased the car at a great price. More

by Grantmw64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kerwin
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Feb 03, 2025 -

Serra Ford Rochester Hills responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

January 29, 2025

What a wonderful experience at Serra Ford In Rochester Hills with Jacob and Kevin. These guys made this process absolutely flawless and QUICK. Jacob was extremely responsive with any questions we had, and More

by h2osewerdrain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Berger
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Feb 03, 2025 -

Serra Ford Rochester Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

January 28, 2025

Very helpful when selling a car for my mom. Was given a fair price and was in and out quickly More

by sturska
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael LaRose
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Feb 03, 2025 -

Serra Ford Rochester Hills responded

Hi, we are very happy we could provide you with a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

January 28, 2025

Jeremy provides great service. We have been buying cars through him for over 10 years. More

by PSR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
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Feb 03, 2025 -

Serra Ford Rochester Hills responded

Hi, thanks for your praise and kind comments about our team. If there is anything else we can do to assist you, please let us know! Take care!

January 15, 2025

Excellent customer service, easy to work with over the phone or in person. Helpful without being pushy. More

by Andrew G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Berger
Report | Print
Jan 17, 2025 -

Serra Ford Rochester Hills responded

Hi Andrew, your comments keep us motivated and working hard for all our guests! Safe travels!

January 14, 2025

They are friendly, fast, and concise. They worked with my crazy schedule to make the deal happen very quickly. More

by Prestonious
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Medina
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Jan 20, 2025 -

Serra Ford Rochester Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

All the people that I worked with at Serra were super pleasant and knowledgeable. Dave, Amanda (CarManda) and Charlie were great to work with. More

by JHavrilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie, Dave Bennett, Amanda Cantin
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Jan 17, 2025 -

Serra Ford Rochester Hills responded

Hi Jhavrilla, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 06, 2025

Ken Treated me well. Smooth transaction. I am very happy with the used vehicle we purchased.. More

by foxman55
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Monte
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Jan 17, 2025 -

Serra Ford Rochester Hills responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 12, 2024

Shawn Burchi was very patient and understanding of my needs, she went out of her way to help me find the truck I needed. More

by Hugo de la Fuente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Burchi, Bob Davis
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December 05, 2024

The service Woody provided was excellent. He went beyond helping me with issues concerning another vehicle. More

by #Geology1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
Report | Print
Dec 14, 2024 -

Serra Ford Rochester Hills responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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