Shields Chrysler Dodge Jeep RAM - Service Center

The price i was given to replace a heater core was ridiculous. I figured 600, when I was told it was over 1000 I about had a heart attack. I purchased my truck and all my maintenance has been done a ridiculous. I figured 600, when I was told it was over 1000 I about had a heart attack. I purchased my truck and all my maintenance has been done at Shields. I'm about ready for a new truck and was talking to a salesman about a 2500 series ram but I don't know now. The service folks said the book said 7 hrs so thats what they go by. It's a 4.5 hr job per several maintenance shops. Shields is 50 miles from home, I chose them because of the people, not sure what has changed! More

I priced four tires at Parts Dept. They were priced very competitive. Tires were installed next day along with an oil change. Very pleased with the transaction !! competitive. Tires were installed next day along with an oil change. Very pleased with the transaction !! More

Very friendly. Excellent service fast work. No pressure on repairs or buying anything that I did not need. Price on service is very competative. will keep coming back. on repairs or buying anything that I did not need. Price on service is very competative. will keep coming back. More

As always, we were very pleased with the service we received at Shield’s Auto Center. The service staff is exceptional. Our needs were completely met. received at Shield’s Auto Center. The service staff is exceptional. Our needs were completely met. More

Always quick to get a appointment to have the oil changed. The service department is always friendly! Got it in and out in good time. And always explain how everything looked when they checked over t changed. The service department is always friendly! Got it in and out in good time. And always explain how everything looked when they checked over the car. More

Everyone was very friendly and helpful. My only complaint is that I did not realize an oil change would take an hour and a half to complete. Especially since there wasn't any other customers in the waiting a is that I did not realize an oil change would take an hour and a half to complete. Especially since there wasn't any other customers in the waiting area. More

Awsume service Dept: Extra FAST oil change: Great Dealership. Service scheduled our appt. immediately, No waiting to get serviced. Ten minute oil change is great. Dealership. Service scheduled our appt. immediately, No waiting to get serviced. Ten minute oil change is great. More

Great i have been there 6 times in a month they are great each and every time they are wonderful to deal with thanks for all your help each and every time they are wonderful to deal with thanks for all your help More

Shields is always quick to get my vehicles in for maint/service, is honest in service needs, and accommodating if I need transportation. Service sets them apart! maint/service, is honest in service needs, and accommodating if I need transportation. Service sets them apart! More

All the guys at shields auto including Scott Lackey I’ll treat me very well always friendly always willing to give a helping hand making sure all my automotive needs are taken care of to the fullest extent treat me very well always friendly always willing to give a helping hand making sure all my automotive needs are taken care of to the fullest extent they always make sure that my vehicle is running top notch and if I need anything done they come to me and explain what it is in complete detail everybody at shields auto so friendly very helpful not pushy when it comes to purchasing a vehicle which i did back in January of this year. I plan to buy another one fro them and will continue to have all my auto service needs met here at Shields auto in Rantoul Illinois More