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Shottenkirk Honda of Cartersville

Cartersville, GA

4.7
6,290 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
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539 E Main St

Cartersville, GA

30121

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Showing 6,290 reviews

September 28, 2024

Kevin facilitated a great service experience. He greeted me in the service bay, assessed my needs and had my visit going fast! He set the foundation for another excellent experience. This Serv More

by RICKMAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily,, Bob Corley
Sep 29, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin, Tyler, and our team met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 28, 2024

Just like you meet at the car dealership won’t work with you on a price. Then they try to screw you over with percentage rate and warranties on used cars. More

by OLNEYCE99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Galloway
Oct 02, 2024 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 28, 2024

Great service from jordan got it all done very nice staff thank you so much More

by JBOCEPHUS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Jordan was able to help, and we hope to see you again!

September 28, 2024

Jordan always rates five stars. Shottenkirk has taken excellent care of my car, and everyone I have dealt with has been knowledgeable and courteous. I recommend this dealership to More

by LOUISELEACHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Louise! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

September 28, 2024

My experience with service this time was excellent. From the time I drove into the bay until my car was delivered to me after the service was completed was exceptional. The staff was courteous and co More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Shottenkirk Honda of Cartersville responded

Kathy, Thank you for your business and this review. We're happy to hear Terry, Richie, and our service were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 27, 2024

Alex the salesperson was awesome. Very knowledgeable, followed through with us even after the purchase. He is an awesome asset to your dealership. I’m give the dealership a 2 beca More

by CINDYSCHMELZER
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michael Welch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lamarre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex the salesperson was 5 stars!
Oct 01, 2024 -

Shottenkirk Honda of Cartersville responded

Cindy, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 27, 2024

Shottenkirk Honda is my go to for all my service needs, the management and staff are the best in the business and the only ones i trust with my Honda. More

by GREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lamarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Waits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Greg, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2024

Shottenkirk Honda of Cartersville is very fortunate to have Kevin Etters. He was my service person for many years at a previous dealership and I was so happy to find him at your dealership. He is always More

by BETTYJHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Betty. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 27, 2024

Excellent service and communication from Jordan. I left the dealership happy after my oil change and follow up on some existing concerns. More

by SDELUCCA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2024

Kevin was very helpful, explained to me how I could book online and add an additional service task. More

by SUE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Sue! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

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