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Sierra Toyota

Sierra Vista, AZ

4.8
5,234 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,234 reviews

June 20, 2022

The service team was friendly, efficient and answered all my questions . The waiting room was clean and the service provided was fast More

by JCMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2022

The service was great, seamless, and did not take too long. Friendly and inviting energy in the dealership which is appreciated. More

by JOHNJOHNPNOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Bosley
June 19, 2022

The best car dealership in Sierra Vista period. My car purchasing experience was outstanding in every aspect! More

by hany.ibrahim1980
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2022

I found the service department fast, efficient, courteous, and friendly. I would use them again should the need arise. More

by MLELLSWORTH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena, Cassandra Bosley
June 17, 2022

The only real choice of dealer in Sierra Vista. The service department it's top notch. More

by MARKTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Valencia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

Got the vehicle in early, they performed the service and got the job done in a timely fashion! Jarrod is a great help! More

by jard3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

excellent attention, personalized and by phone, they inform me at the time replacement of parts More

by sara.viadero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
June 15, 2022

Very Friendly and eager to please. We had a GOOD experience. We will be coming back for the next service. More

by SierraTommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Bosley
June 15, 2022

Rare to find a car dealership of this quality, from the top down. Some examples: Andrew (service) who doggedly stayed late and came in Saturday to successfully track down a stubbornly evasive electronics p More

by dougnjoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Morris, Scott Allen
June 15, 2022

Toyota Prius was misdiagnosed had to go to desert toyota to figure it out spent $1500 on parts problem was larger than your diagnosis didn’t get a return More

by Cford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Pangus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Sierra Toyota responded

Hello Mr. Ford, I'm sorry we were unable to provide a complete diagnosis on your Prius. I would like to discuss this further please email me at your convenience at austin@sierratoy.com Thank you, Austin Fornof Service Manager

Jun 15, 2022 -

Cford responded

Cford@anthem-equity.com

Jun 15, 2022 -

Cford responded

Austin The root cause that my 2009 Toyota Prius was having was a failure in the head gasket according to desert toyota. Invested $1500 in new front fans Sierra Toyota. The fans were both operable when I brought Prius in maybe little wobbly. The car is not worth fixing according to desert toyota due to head gasket failure. Wouldn’t have put fans in with this diagnosis that is the core problem.

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