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Sierra Toyota
Sierra Vista, AZ
5,234 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,234 reviews
September 12, 2021
Though they were very busy, the staff was courteous and professional, especially Humberto. Service was performed faster than expected, quality was outstanding and I would highly recommend this team. professional, especially Humberto. Service was performed faster than expected, quality was outstanding and I would highly recommend this team. More
by Watts4
Verified Customer
September 12, 2021
They are always so helpful and explain everything that needs to be done and why. I always recommend them to everyone I know. Plus they are all so kind and hard working. needs to be done and why. I always recommend them to everyone I know. Plus they are all so kind and hard working. More
by THEFURRYS01
September 09, 2021
The automatic steps on the truck are fantastic. It took a bit longer than expected but was worth the wait. Jered kept us updated through the process which was appreciated. a bit longer than expected but was worth the wait. Jered kept us updated through the process which was appreciated. More
by Desert rose
September 09, 2021
We were on a trip around the country from Maine and had a couple issues with our 2005 4Runner. Sierra Toyota got us right in took great care of us asap. Outstanding customer service .... fast, friendly and v couple issues with our 2005 4Runner. Sierra Toyota got us right in took great care of us asap. Outstanding customer service .... fast, friendly and very helpful. Couldn't have asked for more. More
by aishintaiki
Employees Worked With
September 08, 2021
Adam did a great job checking us in. He repaired a minor raffle and then followed up on the repair. Give Adam a raise. Service was accurate and timely. raffle and then followed up on the repair. Give Adam a raise. Service was accurate and timely. More
by SuperDave
September 08, 2021
I have been with Sierra Toyota for about 20 years . All people that work at Sierra Toyota mechanic, sales ,office work , And service advisor are very kind and very helpful Mr Pena is fantastic people that work at Sierra Toyota mechanic, sales ,office work , And service advisor are very kind and very helpful Mr Pena is fantastic More
by elonaberger
September 08, 2021
Humberto is amazing!! He provides me the best service ever!! He is the reason I keep coming back. He always follows up with me. A true asset to the company. ever!! He is the reason I keep coming back. He always follows up with me. A true asset to the company. More
by Jlmorris1969
September 07, 2021
I bought my Toyota Sienna from Eric Morales and got a great service. He was most helpful and very friendly. I would recommend Sierra Toyota to my family and friends. great service. He was most helpful and very friendly. I would recommend Sierra Toyota to my family and friends. More
by Michelle
Employees Worked With
September 06, 2021
The service department was very helpful and prompt in doing the maintenance on my car. The business department cashier was also very friendly and helpful. doing the maintenance on my car. The business department cashier was also very friendly and helpful. More
by Linda
Employees Worked With
September 06, 2021
I waited maybe 45 minutes while my car was being serviced. I asked when I first checked in, how long it would take and was told an hour to an hour and a half. I was quite surprised if didn't seem serviced. I asked when I first checked in, how long it would take and was told an hour to an hour and a half. I was quite surprised if didn't seem that long of a wait. More
by ISLANDER.57
Employees Worked With
