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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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May 27, 2023

Fast and prompt service! Excellent service! Thanks for taking great care of us! We will be back! More

by David53denn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

I took my Highlander in for its first service and everything was great. The weight was minimal. I called ahead and got a schedule and got in and out on time. I only wish they still did their own car More

by polly1acracker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Fast, Professional, and efficient Service. I was well taken care of. I always enjoy my experience with Sierra Toyota. I establish long personal relationships with my Service Managers. I have n More

by FRITZTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwardo Mendez
May 26, 2023

Was very pleased with service, I had called at last minute Jared got me in and taken care of quickly. Everyone was helpful and friendly as always. Big Thanks More

by JENJIM.SPIRITROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

1. I had asked that the backseat be repaired. I wasn’t told that it couldn’t be repaired in this visit and another technician would have to look at it but I didn’t learn this until I was at the counter to More

by theyoungbloods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Staci S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t want to blame an employee, this was a system failure.
May 25, 2023

Caring of customers & prompt in response. They came to a nearby grocery store to inflate my tire so I could get to the dealership for repair. More

by G.STAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

The service went smooth as expected. Jared was courteous and informative. The service took about as long as expected. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

They did a great job installing air bags on my truck. Jared Pangus took care of me. Will definitely go back to him and the service center for future auto maintenance. More

by Jpehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Great customer service. Communicated with me throughout everything. Recommend them to everyone who needs service More

by reneeandangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Very professional and friendly Estimated time required and estimated cost right on Waiting area nice More

by charlotcox
Recommend Dealer
Yes
Employees Worked With
Jarod
May 19, 2023 -

charlotcox responded

Great service

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