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Skyline Ford
Salem, OR
3,538 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,538 reviews
February 07, 2023
Gavin is the absolute worst service writer I have ever dealt with. His communication was awful every time I dealt with him. The inability to repair my car in a timely fashion was inexcusable. I will never dealt with. His communication was awful every time I dealt with him. The inability to repair my car in a timely fashion was inexcusable. I will never buy another Ford based on his terrible service and the fact that my car didn’t work correctly for a quarter of the warranty. I worked as a technician in the past and this service and treatment dealing with a malfunctioning vehicle is beyond unacceptable. The entire reason to purchase a new car is the “guarantee” that it will function correctly for a said amount of time or miles. You failed miserably. More
by rollinsrods
Verified CustomerEmployees Worked With
February 06, 2023
They had the vehicle we wanted and Francisco was really easy to work with and provided information with no pressure to buy. He treated our friends well so we decided to drive an hour to Skyline Ford. Secur easy to work with and provided information with no pressure to buy. He treated our friends well so we decided to drive an hour to Skyline Ford. Securing a loan with a local community credit union through the dealership’s finance Dept was easy. All of the finance information lined up with what we were expecting for the interest rate and monthly payment- no surprises. More
by Rem
February 05, 2023
Fast and easy service! Great communication about our service as well. Thanks skyline ford you're great! Great communication about our service as well. Thanks skyline ford you're great! More
by TAYLOR MAXFIELD
Employees Worked With
Other Employees :
Rich Ramsey
February 04, 2023
Rude. Didn't seem to want to help. Scheduled an oil change. Asked if they could connect my car to Wi-Fi so that the radio could do an update and was told t Didn't seem to want to help. Scheduled an oil change. Asked if they could connect my car to Wi-Fi so that the radio could do an update and was told they couldn't do anything like that to help me out. When I asked if I could schedule an appointment with the technician to have it updated I was told they didn't have time that day and he couldn't look for me. More
by LDILLETBLACK
February 03, 2023
Service department is efficient and reliable. The service advisor seems to be knowledgeable and very friendly. The service advisor seems to be knowledgeable and very friendly. More
by JMR
Employees Worked With
February 02, 2023
Great service department! Great at fixing my car problems and very courteous. Great waiting room too. Great at fixing my car problems and very courteous. Great waiting room too. More
by LT, Lyons
Employees Worked With
February 02, 2023
Best car buying experience i have had, Garrett and Sage were incredibly helpful and professional. were incredibly helpful and professional. More
by Daric
February 01, 2023
Great customer service, phenomenal attitude, extremely knowledgeable and an all around awesome experience! Highly recommend checking this place out! knowledgeable and an all around awesome experience! Highly recommend checking this place out! More
by tjlael1991
Employees Worked With
February 01, 2023
Friendly and easy to work with. Jeff White explained the extended warranty in detail which was helpful to me in making my decision. The paperwork was prepared in advance and accur Jeff White explained the extended warranty in detail which was helpful to me in making my decision. The paperwork was prepared in advance and accurate to save time. This is an A+ organization. More
by rnibley
February 01, 2023
Mel is great 👍. Explains everything in an understandable way. Hope I don't have to go back soon, but she is great to work with. Explains everything in an understandable way. Hope I don't have to go back soon, but she is great to work with. More
by Bruce Lawson
Employees Worked With
Mel
