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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,020 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,020 reviews

July 21, 2022

This was my first service at Smith Motors and my service advisor Dave did a great job with the write-up, service recap, pricing, and delays that happened. His communication helped set expectations for pick More

by macv21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Dave and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

July 21, 2022

As always the service reps ensured I was well taken care of. I came in for a light bulb change. The service was super fast considering I got a car wash and interior cleaning afterwards More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Allan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 20, 2022

Always provides satisfactory/excellent service and never disappoints. I have used Smiths for many years and will continue to do so. More

by MIKKIMORAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl and Wess
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2022

Marc was very attentive and delivered his promises. He is a very kind person. Thank you More

by KABTN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Marc and our team at Smith Motor Sales of Haverhill Inc are glad to have you as a customer.

July 16, 2022

Very Professional. Cleaned car after service is a nice touch. Appreciated the use of a loaner car. More

by Snbig
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 15, 2022

Excellent customer Service. Mark Womboldt was extremely helpful and knowledgeable.. he answered all our questions and made our new purchase an absolute joy. Thank you so much!! More

by TRISHYMAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Womboldt
Jul 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Trish, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Mark can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 14, 2022

This is an outstanding dealership. People are friendly and the service is outstanding. I have been doing business with smith motors many years More

by LOBMARKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. Craig and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 13, 2022

Excellent customer service , this dealership is the best, highly recommend. Top notch sales , service and financing. Number 1 In my book in the Northeast, they care about the customers, i would give them a 1 More

by KTwomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Paquette
Jul 14, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Aug 04, 2022 -

KTwomey responded

Thank you for always taking good care of my car and treating me like family. It is a pleasure to be a customer at Smith!

July 12, 2022

I can't say enough about the excellent service I received at Smith Motors. I recently purchased a brand new E450 all-terrain station wagon. The car is amazing and has everything I was looking for in a luxu More

by shelleycarita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Womboldt
Jul 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Shelley, We are very happy to hear Mark and Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new E450 Station Wagon!

July 11, 2022

Great service consultant Dave Penney. All work was complete quickly and clean. Great loaner car also More

by KHYSLIPJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

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