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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,686 Reviews

1,686 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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August 07, 2022

Great people who really know their job as far as my car is concerned I’m extremely unhappy with it More

by EleftherioumikebigCat007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Craig was able to help, and we hope to see you again!

August 07, 2022

Everyone was. .. Helpful, Friendly, informative, knowledgeble, with good follow up, very effecient. What more could you want? More

by P-PARISI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 06, 2022

Very professional, accommodating , friendly staff. Work was completed on time and done to my complete satisfaction. Highly recommend this establishment. More

by Kel511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Crow. Chiara Wersoski
Aug 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are happy that Nicolas, Billy, and Chiara had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

August 06, 2022

I was extremely pleased with recent service August 3, 2022. I needed a tire replaced as soon as possible! Everyone was so helpful. From Steve in parts seeing if he had my tire in stock to Nick explainin More

by SANDIJAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Sandi, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Nick our team know if we can be of further assistance.

August 06, 2022

They make you Feel you like a family good service best friendly thank you very much ♥️♥️😊 More

by LILYJD07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Lily, Thank you for your business and this review. We're happy to hear Nicholas and our team were able to serve you and demonstrate our commitment to excellent service. Please let us know if there is anything we can assist you with in the future.

August 04, 2022

Nick is a great service rep. At Smith’s. The quality of work is above a average and done in a timely manner. More

by paul.nigro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2022

If I ever buy another Mercedes I will definitely go back! Great people and awesome service! More

by TSA569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brockton
Aug 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Brickton and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

August 04, 2022

The service dept is excellent, professional and courteous. Wes Reed is the best and David has been great when Wes is away. More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Chadder
Aug 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Jack, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

August 04, 2022

The best Mercedes Benz dealership in New England. I have been purchasing car’s for over 30 years now.. Just a wonderful overall experience!! Thanks to Smith Motors More

by rjmone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Aug 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2022

I had an urgent issue to address recently and the Smith team removed several road blocks to getting this work done quickly and thoroughly. I continue to be pleased at the high level of customer centric se More

by DAVID.BRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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