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Smithtown Toyota

Smithtown, NY

4.8
1,185 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,185 reviews

March 31, 2025

I went into the dealership to meet with Rob, we bought our son’s car from him a while ago, and had a great experience. Dealerships can be very intimidating but Rob is an excellent salesman, he is knowledg More

by deemarie1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Schappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Rob at Smithtown Toyota. It's great to know he provided you with knowledgeable and empathetic service while helping you find the perfect car. We appreciate your recommendation and look forward to assisting you and your family again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 30, 2025

Very helpful and generous with their time. They know exactly what their clients want and makes sure to meet it. More

by jmp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Schappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol
Mar 31, 2025 -

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you found our team at Smithtown Toyota helpful and generous with their time. Our goal is to understand and meet our clients' needs perfectly. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 26, 2025

When I bring in my car for service, I am helped immediately, service is fast and I’m on my way. I have been using Smithtown Toyota for many years and I keep going back to a winner. More

by Keithmac
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Cacciola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Smithtown Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you've consistently received fast and efficient service during your visits to Smithtown Toyota. Your loyalty over the years means a lot to us, and we're proud to be your go-to dealership. We look forward to assisting you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 26, 2025

Smooth easy transaction. Not pressured into buying anything. Definitely would recommend purchasing a car here. More

by Tdhillc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and easy transaction at Smithtown Toyota. It's great to know you felt no pressure during your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 09, 2025

I bought a Corolla Crossover form Louis Bilous and had a wonderful experience. Went to so many Toyota dealer on LI and he was the most honest, I even went to another sales person at Smithtown Toyota that wa More

by Dianawht698
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your Corolla Crossover with Lou at Smithtown Toyota. It's our priority to ensure transparency and communication throughout the car buying process, and we're glad Lou was able to deliver that for you. We appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2025

" louis Bilous was absolutely fantastic! He listened carefully to my needs, answered all my questions thoroughly, and made the entire car buying process stress-free. He went above and beyond More

by 1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Smithtown Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear that Louis made your car buying experience so positive and stress-free at Smithtown Toyota. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels with your new car! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2025

Nothing bad to say these folks Everything went nice, smooth and as promised with our purchase More

by BBDR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Smithtown Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that everything went nice and smooth during your purchase at Smithtown Toyota. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2025

Just leased a car with Steve Cadesti & would give him 5 stars. He was great to work with & the experience was very positive. I would recommend him to anyone looking to buy or lease a car. More

by Gail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cadesti
Feb 28, 2025 -

Smithtown Toyota responded

Thank you, Gail, for your wonderful review! We're thrilled to hear that you had such a positive experience leasing your car with Steve at Smithtown Toyota. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 25, 2025

My salesman was great Steve Cadesti if it wasn’t for him I’d go somewhere else. The first manager Alex was horrible. But Lance took over and got the deal done. If you deal with those two, the place is More

by Kevin p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve cadesti, 5 stars
Feb 28, 2025 -

Smithtown Toyota responded

Thank you for your feedback, Kevin. We're pleased to hear that Steve provided you with excellent service and that Lance was able to finalize your deal. We appreciate your insights regarding your experience with our management team and will definitely take your comments into account. At Smithtown Toyota, we strive to ensure a positive experience for all customers. We look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 24, 2025

I was able to look at the inventory online, able to view the window sticker to see what packages and options were on each car so I knew exactly the car that I wanted when I walked in down to the VIN number More

by Brendan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Smithtown Toyota responded

Thank you so much for your fantastic review, Brendan! We're thrilled to hear you had a 10 out of 10 experience with us at Smithtown Toyota. It's great that you were able to browse our inventory online and that Louis provided you with a low-pressure, straightforward car buying experience. We appreciate you choosing us over other dealerships and are grateful for your willingness to refer others to Smithtown Toyota. We look forward to assisting you again in the future! Safe driving! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239