Back

Smythe Volvo

Summit, NJ

5.0
6,685 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 6,685 reviews

December 10, 2021

Just picked up my second car from Smythe in 6 months. Shaun was once again very accommodating and Caitlin showed me some great features in the car. Overall excellent experience! More

by Adam.dauber
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
Dec 19, 2021 -

Smythe Volvo responded

“Overall excellent experience” is the reaction we hope all of our customers have when they deal with Smythe Volvo. Shawn and Caitlin are a great team. Thank you for taking the time to post this review.

December 09, 2021

Pleasure doing business. Shaun, Stacey, Abood & Jeff were awesome. Thank you for the great experience! More

by Melinda Kieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Jeff Morocho
Dec 19, 2021 -

Smythe Volvo responded

It’s truly our pleasure. It is very rewarding to see you mention multiple members of our team. It shows we all work together for the one goal of providing the best experience possible. We appreciate your business and we appreciate you choosing Smythe Volvo.

December 09, 2021

Wonderful experience buying my first Volvo. Very knowledgeable team. Great customer service and support to clients. More

by Rpinzas2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian, Francine O'Donnell, Henry Padilla Jr
Dec 19, 2021 -

Smythe Volvo responded

Welcome to the Volvo family. We hope you have many safe and happy miles in your new Volvo and thank you for coming here to buy your car.

December 08, 2021

Smythe Volvo is a very friendly, professional and honest dealership! Quick to respond to questions and no hassle. We have bought Volvos at Smythe since 1992! More

by jwco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Smythe Volvo responded

Thank you for these kind words and thank you for staying with us for almost 30 years now we are very fortunate to have customers like you.

December 08, 2021

My highest recommendation. It was a true pleasure to deal with such complete professionals as William and Henry. I will most certainly be back. I look forward to working with them again on my next Volvo More

by tomcapotorto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr, William McLaughlin
Dec 08, 2021 -

Smythe Volvo responded

Thank you for posting these kind words about William and Henry. They are complete professionals and strong members of our team. We appreciate your recommendation and your business.

December 08, 2021

Doug is a great knowledgeable helpful advisor. Finished my car when promised. Would recommend him and smythe to anyone that has a Volvo More

by New Vehicle Shopping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Smythe Volvo responded

Great review! Thank you for taking the time to share your experience of Doug in our service department. Doug is a true professional and a strong member of our team.

December 07, 2021

Straightforward sales approach and no high pressure games. Sam (and the Smythe team) were great! More

by tj2k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata
Dec 08, 2021 -

Smythe Volvo responded

It is our job to inform our customers of the product and suggest recommendations based on their needs. We believe everything else is up to the customer and there’s no need for pressure. Thank you for taking the time to post this review.

December 06, 2021

Dina is the best advisor that I have ever dealt with! By far the best service department of any Volvo dealer in the North Jersey Ave. Smythe Rocks! More

by daniel.mccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Dec 08, 2021 -

Smythe Volvo responded

“Smythe Volvo Rocks!” - thank you for saying so and Dina is awesome. We are fortunate to have such a strong team and to have such great customers like you.

December 06, 2021

The service department at Smythe is truly outstanding. The reason why I currently have two Volvos from Smythe. All of the service people are honest and easy to work with. Thank you Smythe for investing in More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson, Lupita Padilla
Dec 08, 2021 -

Smythe Volvo responded

This is a wonderful review and very rewarding for everybody in our service department and our business. Thank you for taking the time to post these kind words. We appreciate your business and look forward to seeing you the next time around.

December 06, 2021

Doug always exhibits excellent customer service skills. He listens carefully to my description of issues, then keeps me updated as to the diagnostic and repair process. I truly appreciate his patience and More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Smythe Volvo responded

We agree with you Doug is patient, kind and a terrific representative. He is a strong member of our team. Thank you for taking the time to post these kind words.

...
283
...