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Smythe Volvo

Summit, NJ

5.0
6,321 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,321 reviews

October 04, 2018

Bob and staff Bob, I would like to pay you personal thank you for helping me obtain a new Volvo lease. It’s been a difficult time for me to make a decision due to t More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam who was in training , PJ Lee
Oct 08, 2018 -

Smythe Volvo responded

"Bob and Staff" is a great way to see this review titled. It means that everyone you came in contact with cares and wants to help. We are proud of all these employees and Bob does a great job. Thank you for the good wishes on the pet adoption day and thank you for your business.

October 02, 2018

No hard court press!! Bob was not only warm and funny but REALLY worked to find us what we wanted and needed!! He was friendly, charming and helpful! I’m a 2x Volvo driver More

by Kate9343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Smythe Volvo responded

It is great to hear of your experience. You describe Bob very well. Thank you for your business and for choosing Smythe Volvo.

October 02, 2018

Believe!30 YEARS of VOLVOS! HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of More

by NANCY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh, Dennis Jeffers, Dina Thomson
Oct 02, 2018 -

Smythe Volvo responded

Wow! Thank you for such a resounding endorsement of Smythe Volvo and our service department. We are fortunate to have customers like you. It is very rewarding for all of us to read your words and it will inspire us to continue to stay focused on maintaining and building relationships with our customers and servicing their vehicles professionally. Thanks again for taking the time to share your experience.

October 02, 2018

Most seemless car purchase ever Recently I was looking to trade in my LR4 and ideally wanted the XC90 (test drove the rest of the SUV's in that range and this was the best). Did som More

by LRossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Oct 03, 2018 -

Smythe Volvo responded

What an Excellent review! Thank you. Deborah is good at what she does. The stress-free sales environment is something we focus on. Product knowledge and good listening skills are important to make this happen. We appreciate your time spent in sharing your experience at Smythe Volvo and of Deborah and we appreciate your business.

October 02, 2018

Best experience buying a car! Kyle Jackson was tremendous- experienced, knowledgeable, friendly and committed to finding the best option for everyone. Thank you very much Kyle-- we More

by volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Smythe Volvo responded

So glad to hear. Thank you for sharing your experience of Kyle and Smythe Volvo. Your business and time spent on this review is greatly appreciated.

October 01, 2018

Great experience We are big fans of our new XC90, the Smythe Volvo dealership, and the salesperson, Kyle Jackson, who helped us every step of the way. More

by BrianS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Smythe Volvo responded

Kyle is very good at making people become a fan. Thank you for taking the time to share your experience.

September 28, 2018

Very pleasant and true to word Three years ago I had a nice experience purchasing a Volvo at Smythe, so naturally when I wanted to purchase another vehicle I went back and had an ev More

by jen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes, PJ Lee, Chris Jones
Sep 29, 2018 -

Smythe Volvo responded

Thank you for this excellent review. Chris is great at what he does. This kind of feedback is very rewarding. We appreciate the time you spent in sharing your experience and thank you for choosing Smythe Volvo.

September 26, 2018

2013 XC 90 Smythe Volvo and their employees ( Kyle J) here are the true testament of an excellent brand and a great service to their customers. Specially thankfu More

by Akin Malas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Smythe Volvo responded

Thank you for a resounding recommendation and thank you for your business. Kyle's work ethic is a great example of what we try to instill in all our employees. We appreciate your time spent in sharing your experience at Smythe Volvo. Your loyalty is truly appreciated. Enjoy your Volvo.

September 26, 2018

Eric made it happen. I came into the dealer with a budget that I was going to stick to. Eric didn't give me the run a round and told me what was and what wasn't possible. More

by MichaelV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk
Sep 27, 2018 -

Smythe Volvo responded

Eric is straightforward and professional. I'm glad he was able to provide you with the level of service that he did. Its a simple solution to making customers happy: know your product, listen to the customer and follow up throughout the process. Thank you for choosing Smythe Volvo and for taking the time share your experience.

September 25, 2018

Professionalism in a family ambiance Great experience down to the point fast and friendly They took care of everything in no time and were very professional I will shop there again whe More

by Terrybrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Amster
Sep 26, 2018 -

Smythe Volvo responded

Your kind words are greatly appreciated. Bob and Deborah and very good at what they do and that is making people happy and comfortable. Thank you for choosing Smythe Volvo.

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