Back

Smythe Volvo

Summit, NJ

5.0
6,596 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 6,596 reviews

October 05, 2017

Great Customer Service Bob was very patient in working with us. He provided us with all the alternatives and was very honest and straightforward. Amazing to work with. More

by Evita1130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Smythe Volvo responded

Bob has a great reputation as being both patient and honest. Its well earned. Thank you for saying so and for your business. Enjoy!

October 04, 2017

Very pleasant environment Kyle was easy to work with and Pleasant environment Had the attention of the sales person No aggressiveness or attitude that would make you think about walking out. The service More

by Ziggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

Smythe Volvo responded

All of our efforts are focused on providing our guests with the experience that they deserve when selecting a car as special as a Volvo. We've glad we were able to achieve that for you. Enjoy!

October 03, 2017

Smythe Leasing This is the fourth or fifth vehicle I have purchased or leased from Smythe Volvo. I have shopped around for other comparable brands/models for similar More

by Volvo loyalist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

Smythe Volvo responded

Wow! Thanks for your many years of doing business with us. We work hard so that we can sell you not just your first but also many more and know that this only comes when your a fully satisfied with the value and experience we provide. Enjoy!

October 01, 2017

Above and beyond!!!! While I've come to expect superb service from Smythe, I needed to write what I experienced today. My soon to be 9 year old, who lives and breathes S More

by dbartiromo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Smythe Volvo responded

We've all been in the same spot and hoped for someone to go out of their way to help - glad we were able to do that. Thank you for your loyalty and for taking the time to write a review about us. Hope your son had fun at soccer!

September 29, 2017

INCREDIBLE SERVICE I received service for my fuel pump that had been misdiagnosed as my gas tank by a 'reputable' repair shop. Smythe really rolls out the red carpet for More

by LMexicott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
September 29, 2017

Lease of Volvo The sales team was very responsive and pleasant to deal with. They understood our needs and found a car and deal that worked for us, More

by Repeat customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Sep 29, 2017 -

Smythe Volvo responded

We're very glad we were able to help. Thank you for taking the time to review us and for your many years of business. Enjoy!

September 28, 2017

It is a breeze buying a new car. Bob made buying a new xc60 such a pleasant experience. There was no pushing. He explained clearly on all the buying and leasing options. Everything wa More

by XW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, PJ Lee
Sep 28, 2017 -

Smythe Volvo responded

Bob is always pleasant and never pushy. He prefers to help you select a Volvo rather than "sell" you one. Thanks for taking time to review us and for your business.

September 28, 2017

Service was outstanding Our Service manager Doug McAdam was outstanding. We had a headlight die, he stayed after normal hours to help us out. We appreciate they way we are t More

by Matt Brauner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Smythe Volvo responded

Doug is a gem! Staying to help a customer is just something he does and never hesitates to do so. Thank you for you many years of business - its very much appreciated.

September 27, 2017

service i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grat More

by jen123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
September 26, 2017

Great service Doug McAdam and Tina Dewald made this process very easy. I came in for a tune up and was out in an hour. Best yet, they gave me a guest pass to the Eq More

by adunleavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Smythe Volvo responded

A workout at a Equinox - that's part of the luxury offer we started providing a few years ago based on customer feedback. It makes servicing your Volvo something you can look forward to in addition to our friendly and courteous staff. Sorry to brag but its just great! enjoy!

...
531
...