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Smythe Volvo - Service Center

Summit, NJ

About
Employees
Reviews
5.0
1,172 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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Call Service Center (908) 273-4200

40 River Road

Summit, NJ

07901

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1,173 Reviews of Smythe Volvo - Service Center

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January 28, 2024

Clean, expedient, accurate estimate of time to complete service, courteous and polite service staff. Mark Terry went above and beyond More

by Jpsara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Smythe Volvo responded

It is rewarding for Mark and our team to read this review about our service department. Thank you for taking the time to share your experience.

Helpful
January 20, 2024

The service overall and the individual who assisted me was fantastic. They were very professional and kept me up to date through the service. More

by Rganspowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Smythe Volvo responded

Thank you. Communication in our service department is something we focus on daily. Todd is a true professional and excellent at communication. Thank you for posting this review.

Helpful
January 13, 2024

For all these years, Dina has been great especially under some urgent situations. She is always looking for ways to help and meet the needs of the moment. Her advice about what to do in different situatio More

by Mradi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Smythe Volvo responded

Not only is Dina a great person, but she is a real professional and a strong member of our service team. Thank you for taking the time to share these kind words.

Helpful
January 11, 2024

The recent service vist as a follow up on our 2020 v60 cross country went very smoothly. All issues addressed and resolved. Very professional. The phisical service facility is well resigned. More

by Bbb249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Smythe Volvo responded

We appreciate this great review toward Todd and our service department. We look forward to seeing you at your next scheduled maintenance.

Helpful
January 06, 2024

He was very helpful and took the time needed to solve my problem. Excellent customer experience More

by kfertig16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Delva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
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Feb 07, 2024 -

Smythe Volvo responded

It is important for us to spend whatever time is needed to make our customers comfortable with their experience of buying or servicing a vehicle. Thank you for taking the time out of your day to post this five star review.

Helpful
January 01, 2024

Extremely helpful sales and service department. Would definitely recommend Smythe to anyone looking for a Volvo. More

by ml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Smythe Volvo responded

Thank you for your recommendation and thank you for choosing Smythe Volvo. We appreciate your business.

Helpful
December 29, 2023

This is my third Volvo and they always do a great job taking care of my cars. I highly recommend them. Very professional. More

by Jcordasco1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Smythe Volvo responded

We appreciate your loyalty and recommendation. We are fortunate to have customers like you. Your recommendation is very important to us and we hope you have many safe and happy miles in your new Volvo.

Helpful
December 15, 2023

Best service experience I’ve had. Dina was fantastic, provided timely updates and made sure I was well cared for. Thank you! More

by mwilkins25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Smythe Volvo responded

Dina is excellent and thank you for saying so. We appreciate this five star review for our service department and look forward to seeing you again for your next scheduled maintenance.

Helpful
December 13, 2023

Today I came in to deal with two small but very annoying issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my is More

by amycummings10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Cheong - Delivery Specialist
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Jan 01, 2024 -

Smythe Volvo responded

Thank you for this absolutely terrific review. It is one to post on our bulletin board. You were experiences when we strive to provide all of our customers. Todd is a true professional. We hope you continue to have many safe and happy miles in your Volvo.

Helpful
December 10, 2023

Friendly and accommodating. In person and over the phone extremely helpful. A five star experience every time. More

by ccele46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Smythe Volvo responded

Great review! Friendly and accommodating is how we want to be for every customer. Thank you for choosing Smythe Volvo.

Helpful
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