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Smythe Volvo - Service Center

Summit, NJ

About
Employees
Reviews
5.0
1,158 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Visit Service Center Website
Call Service Center (908) 273-4200

40 River Road

Summit, NJ

07901

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Appointment Details

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1,158 Reviews of Smythe Volvo - Service Center

Sort by
January 01, 2024

Extremely helpful sales and service department. Would definitely recommend Smythe to anyone looking for a Volvo. More

by ml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Smythe Volvo responded

Thank you for your recommendation and thank you for choosing Smythe Volvo. We appreciate your business.

Helpful
December 29, 2023

This is my third Volvo and they always do a great job taking care of my cars. I highly recommend them. Very professional. More

by Jcordasco1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Smythe Volvo responded

We appreciate your loyalty and recommendation. We are fortunate to have customers like you. Your recommendation is very important to us and we hope you have many safe and happy miles in your new Volvo.

Helpful
December 15, 2023

Best service experience I’ve had. Dina was fantastic, provided timely updates and made sure I was well cared for. Thank you! More

by mwilkins25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Smythe Volvo responded

Dina is excellent and thank you for saying so. We appreciate this five star review for our service department and look forward to seeing you again for your next scheduled maintenance.

Helpful
December 13, 2023

Today I came in to deal with two small but very annoying issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my is More

by amycummings10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Cheong - Delivery Specialist
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Jan 01, 2024 -

Smythe Volvo responded

Thank you for this absolutely terrific review. It is one to post on our bulletin board. You were experiences when we strive to provide all of our customers. Todd is a true professional. We hope you continue to have many safe and happy miles in your Volvo.

Helpful
December 10, 2023

Friendly and accommodating. In person and over the phone extremely helpful. A five star experience every time. More

by ccele46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Smythe Volvo responded

Great review! Friendly and accommodating is how we want to be for every customer. Thank you for choosing Smythe Volvo.

Helpful
December 03, 2023

Consistently great service and outstanding customer support. Servicing your car becomes an easy and painless experience. More

by joserama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Smythe Volvo responded

Thank you for posting this review about our service department. We are fortunate to have customers like you.

Helpful
November 21, 2023

Everyone is so nice and friendly they are willing to help with anything you need More

by Estokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2023 -

Smythe Volvo responded

This is what we want all customers to say about our business. It means a lot to us and thank you for taking the time to share.

Helpful
November 21, 2023

Took C40 in for winter check (not due for 20k service). Mark explained everything and even told me about some features I didn’t know. Car was ready quickly and had been cleaned. Excellent service More

by rossthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2023 -

Smythe Volvo responded

Interesting new look at the future of service. I’m glad Mark and our team in the service department were able to make the process smooth, quick and informative.

Helpful
November 11, 2023

I brought my wife's vehicle in for service on Tuesday. Mark was great. He explained everything to me and got my car finished quickly. The price of the synthetic oil change was surprisingly low. Definitely More

by Amaral2016DOTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2023 -

Smythe Volvo responded

We appreciate this excellent review. It is rewarding for Mark and our service department to read. We appreciate your business.

Helpful
November 08, 2023

Great dealership with amazing service all around. I would always recommend Smythe for all your automotive needs. More

by Ernest Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Williams
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Nov 08, 2023 -

Smythe Volvo responded

Excellent review and thank you for taking the time to share your experience of our service department. We appreciate your business.

Helpful
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