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South Bay Hyundai

Torrance, CA

4.6
4,209 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,209 reviews

August 24, 2025

Jack is the best service representative in SB Hyundai. From the manager Calvin to Keito, all the service reps are super kind and friendly over executive service attitude! Definitely come back again More

by kmotorsceo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Pacas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Oscar and Jim were great. Very efficient transaction and easy to work with. Bridgette was also fantastic. More

by pierrekahn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Jack was great. Nice, transparent and attentive. If all of your agents are like him, I will definitely be back. More

by i.martinez.osvaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Nicole must be one of the hardest working members of your staff! She was that perfect balance of friendly and professional, and made me feel like I was her #1 customer (though I know she was handling many c More

by rdpoor
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

The service team is responsive and very helpful. I have been to the dealer twice within two months due to recalls and battery issues and they made sure I had a loaner car each time. More

by cathy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
Aug 22, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear our service team was responsive and helpful, and that we were able to provide you with a loaner vehicle to keep things convenient during your visits. We appreciate you trusting us with your vehicle and look forward to serving you again in the future.

August 20, 2025

The dealership is pristine, employees were helpful and the process to get the vehicle was easy More

by gerardsanico
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

South Bay Hyundai responded

Thank you so much for your kind words. We are so pleased to hear that you enjoyed your experience and we look forward to serving you again.

August 20, 2025

My entire experience at South Bay was absolutely wonderful. Everyone on the staff was so welcoming and kind, and they made the process of buying my car so effortless and enjoyable. I will be taking More

by solsson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

South Bay Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that our team made your car-buying experience effortless and enjoyable. It means a lot to know you’ll be trusting us with your future service needs—we’ll be here to make sure you and your vehicle are always well taken care of. Enjoy your new car, and welcome to the South Bay Hyundai family!

August 20, 2025

I have recently returned to South Bay Hyundai (18 months now), since parting ways with this dealership around 5 years ago! I would say the number 1 reason I came back is my Service Advisor - Kei. He is know More

by sramos7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

South Bay Hyundai responded

Welcome back, and thank you for sharing such wonderful feedback! We’re thrilled to hear that Kei’s professionalism, knowledge, and transparency made all the difference in your decision to return. Your loyalty means so much to us, and we’ll be sure to recognize Kei for the top-tier service he provides. We look forward to serving you for many years to come!

August 18, 2025

This dealership damaged my rim when they changed the tire on my 2012 Azara, and Mr. Kim was of litter of no help in get the damage fixed. More

by latkins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

South Bay Hyundai responded

We’re very sorry to hear about your experience and the concern regarding your vehicle’s rim. That’s certainly not the level of service we aim to provide, and we understand how frustrating this must have been. We’d like the opportunity to review the situation further. Please reach out to our management team directly at your earliest convenience so we can address this matter.

August 18, 2025

Probably the best experience overall ever obtaining a vehicle from a dealer in my life. More

by pmcfall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

South Bay Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear this was the best experience you’ve ever had purchasing a vehicle. Our team works hard to make the process smooth, enjoyable, and stress-free, and it means a lot to know we delivered that for you. Enjoy your new vehicle, and we’re always here if you need anything down the road!

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