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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,071 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,071 reviews

April 27, 2025

Excellent customer service, I definitely recommends to me friends Hyundai located in South Bay. 10/10 service. More

by margarethpimentel17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

South Bay Hyundai responded

Thank you so much for the fantastic review and the 10/10 rating! We’re thrilled to hear that you had an excellent experience with us and appreciate your recommendation to friends. Providing top-notch customer service is our priority, and we're glad to know we hit the mark! We look forward to serving you again in the future!

April 26, 2025

Mace was excellent and friendly. Had prenegotiated a deal. Got me in and out in less than two hours and didn’t try to pull any fast ones on me when I came in for signing. More

by Alex H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re thrilled to hear that Mace was able to make your visit smooth and efficient, and that everything went as planned without any surprises. We always strive to provide honest and transparent service, and it’s great to know we met that standard during your visit. Enjoy your new vehicle, and we look forward to assisting you again in the future!

April 26, 2025

Good experience. Wish they would have washed the car. Nicole was fabulous and cares about her clents More

by beckbruhns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback! We're happy to hear you had a good experience and that Nicole provided you with excellent service. We truly appreciate your trust and will definitely take note of your comment regarding the car wash. We strive to provide a full experience, and your feedback helps us improve. We look forward to serving you again soon!

April 25, 2025

Scheduling appointment was quick and easy. Was greeted and assisted as soon as I pulled up. Car was serviced and exterior washed in a timely manner. More

by dlewisbayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
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Apr 28, 2025 -

South Bay Hyundai responded

Thank you for your great feedback! We’re so glad to hear that your appointment was quick and easy, and that you were well taken care of from start to finish. We strive to make every visit as smooth and efficient as possible, and it’s wonderful to know we hit the mark. We look forward to seeing you again!

April 24, 2025

Very good experience with this dealership and very kind and helpful experience overall. 5 stars More

by lukewang1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

South Bay Hyundai responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience and that our team was able to provide you with kind and helpful service. Your feedback means a lot to us, and we’re grateful for your trust. We look forward to serving you again in the future!

April 24, 2025

Great customer service. Went the distance in order to get me the Tucson i wanted. More

by knight2959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

South Bay Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to go the extra mile to get you the Tucson you wanted. Providing excellent customer service is our top priority, and we’re happy to know you had a positive experience. Enjoy your new vehicle, and we look forward to assisting you again in the future!

April 21, 2025

The attitude of my sales rep after I got a bad car was very off putting and was not helpful to the situation More

by renearroyo20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations, especially after encountering an issue with your vehicle. We understand how frustrating this must have been, and we sincerely apologize for any negative interaction with your sales rep. We take these concerns seriously and will be discussing at our next sales meeting so we are all better trained in the future.

April 21, 2025

Antonio was incredibly helpful in leasing the vehicle and also assisted with the new technology afterward. More

by rkeith
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

South Bay Hyundai responded

Thank you for the great review! We're so glad to hear that Antonio was helpful throughout the leasing process and with getting you comfortable with the new technology. We’re always here to ensure you have the best experience, both during and after your purchase. Enjoy your new vehicle, and thanks again for choosing us!

April 20, 2025

They used the toll road when delivering my car, but I only found out after receiving the receipt. I contacted them immediately, and they said they would take care of it. However, it’s been two months and More

by Ahn
Recommend Dealer
No
Employees Worked With
Richard Andersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Edmondson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

South Bay Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the delay and any frustration this has caused. Please be assured that the bill for the toll has been paid, and we have reached out to you to resolve the situation. We understand the importance of following through on commitments and are sorry for not meeting your expectations sooner. Our team has been working on addressing your concerns, and we appreciate your patience. If you have any further questions or need additional assistance, please don't hesitate to contact us.

April 19, 2025

Great time buying a certified pre owned! Team made the experience easy and painless for my family. More

by Kellyjonathan1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

South Bay Hyundai responded

Thank you for the wonderful review! We’re so glad to hear that your experience was easy and painless. It’s great to know that our team made the process smooth for you and your family. Enjoy your certified pre-owned vehicle, and we’re here for you whenever you need us!

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