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South Bay Hyundai

Torrance, CA

4.6
4,092 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,092 reviews

February 01, 2025

I like the ease of the service and the follow up. Customer is also professional and great More

by MDNRSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're so glad to hear that you enjoyed the ease of our service and appreciated the follow-up. We strive to provide professional and great customer service, and we’re happy to know we met your expectations. We look forward to assisting you again in the future!

February 01, 2025

3rd Santa Fe purchased from South Bay. :). This Calligraphy will be my last. Thank you. More

by Cbwfi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

South Bay Hyundai responded

Thank you for your loyalty and for choosing South Bay for your third Santa Fe! We truly appreciate your continued trust in us. We wish you many happy miles with your new Calligraphy, and if you ever need assistance in the future, we’re here to help!

January 31, 2025

Antonio was a pleasure to deal with. He was very knowledgeable and patient with us. We would choose to do business with him again. More

by patricia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're so glad Antonio could provide you with a great experience. We truly appreciate your feedback and would love to assist you again in the future. Looking forward to working with you again! 😊

January 31, 2025

Took my Genesis in to have two recall repairs done. All was good until the next day the malfunction indicator lamp came on. Took my car back to the dealership to see what the problem was. Turns out More

by navarrete_rolando43
Workmanship
Recommend Dealer
No
Employees Worked With
Kei Yukimura
Feb 04, 2025 -

South Bay Hyundai responded

We’re truly sorry to hear about your recent experience and apologize for the inconvenience you faced. It’s disappointing that the recall repair process didn’t go as smoothly as it should have, and we understand how frustrating it must have been to wait for additional repairs and not receive the service you expected. We’ll be sure to address these concerns with our team to improve our communication and service. Thank you for bringing this to our attention, and we hope we can earn back your trust moving forward.

January 31, 2025

Always a great experience, fast service and friendly staff make SBH my favorite Hyundai dealership More

by wgibbons401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're so happy to hear that you always have a great experience with our fast service and friendly staff. It means a lot to be your favorite Hyundai dealership! We appreciate your support and look forward to seeing you again soon.

January 30, 2025

Everyone was great though my husband thought the wait time was way too long for someone paying cash for a car. More

by brnspkle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're so glad to hear that you had a great experience with our team. We truly appreciate your business and understand that wait times can be frustrating, especially when paying in cash. Your input helps us improve, and we'll work on making the process more efficient. Enjoy your new car, and we hope to see you again in the future!

January 30, 2025

In all my years of buying cars, I've never had an experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made gettin More

by Carl and Ralph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Hallak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

South Bay Hyundai responded

Wow, Carl and Ralph! Your review truly made our day! We’re beyond thrilled to hear that MJ and the entire South Bay Hyundai team provided you with such a standout experience. Finding the right car at the right price while keeping your long-term financial well-being in mind is exactly the kind of service we strive for. It’s amazing to know that everyone—from reception to service to finance—helped make this journey a great one for you. Thank you for your trust, patience, and for becoming our biggest fan! Enjoy your incredible new car, and we can’t wait to see you again in the future!" 🚗🎉

January 29, 2025

Beautiful dealership. Sales and service are top notch. Ryan Diaz and MJ in sales are the best. More

by patrickhsound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

South Bay Hyundai responded

Thank you for your wonderful review! We're so glad to hear that you had a top-notch experience with Ryan Diaz and MJ. They’ll be thrilled to know they made such a positive impact. We truly appreciate your feedback and look forward to assisting you again in the future!

January 29, 2025

No one would call or be called to tell us an update on our cars progress. Had to talk to the manager, who was hard to get too! Waited 15mins after paying just to pick up the keys when it was done.Talk abo More

by aprilheaths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female name not listed
Jan 29, 2025 -

South Bay Hyundai responded

We sincerely apologize for the lack of communication and the delays you experienced. This is certainly not the level of service we strive to provide, and we understand your frustration. We’ll be reviewing our processes to ensure better communication and timeliness moving forward. Thank you for bringing this to our attention, and we truly appreciate your patience.

January 29, 2025

Ryan was outstanding in his demeanor and knowledge of the vehicle. Very patient and answered all questions. Would recommend him to everyone. More

by hjkmbk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

South Bay Hyundai responded

Thank you for your fantastic review! We're so glad to hear that Ryan's knowledge and patience made a positive impact on your experience. He'll be thrilled to know you would recommend him to others. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!

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