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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,283 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,283 reviews

October 16, 2025

I was treated very nice at South Bay Hyundai. My new car had an issue and was there for an extended period of time. Irving was my advisor and he was great. He returned calls and explained things More

by NBSOTIRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving, cashier staff
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Oct 17, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Irving and our cashier team provided you with friendly, helpful service and kept you well-informed throughout your visit. We understand how challenging it can be to have your new car in for an extended time, and we truly appreciate your patience. We're happy everything was handled with care and that you felt well taken care of at South Bay Hyundai.

October 15, 2025

Slow to respond when you drive up for appointment happen twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta More

by Tria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Willian Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback. We apologize for the long wait and lack of communication during your visit, that’s not the experience we want for our guests. Your comments help us identify where we can improve, from our check-in process to providing better updates and refreshment options. We appreciate you bringing this to our attention and will share your input with our team to ensure a smoother experience next time.

October 15, 2025

Leo was absolutely amazing in how he handled my service needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. More

by william92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Leo provided such attentive and professional service. We’ll be sure to share your feedback with him — it’s always wonderful to know when our team makes a positive impact. We look forward to serving you again!

October 15, 2025

A huge shout-out to Will and the team at South Bay Hyundai! There were awesome in helping me navigate a warranty issue with our 2017 Tucson. Will did a great job coordinating with Hyundai Corporate, More

by kevindavis101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

South Bay Hyundai responded

Thank you so much for your wonderful review! We’re thrilled to hear that Will and the South Bay Hyundai team were able to assist you with your warranty issue and keep you informed throughout the process. We’re especially glad to know your engine repair was completed ahead of schedule! We truly appreciate your trust in us and will be sure to share your kind words with Will and the rest of the team.

October 10, 2025

This has to be one of the worst dealerships to ever exist. They were rude and wouldn’t help us. All we wanted to do was buy a car. I’m so glad there are other Hyundai dealers in the area. More

by Nikki
Purchase Time
Recommend Dealer
No
Employees Worked With
Nobody
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Oct 10, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback. We’re truly sorry to hear that your experience with us was disappointing. Providing respectful, helpful service to every guest is very important to us, and it’s unfortunate that we fell short of that during your visit. Your comments have been shared with our team so we can make improvements and ensure a more positive experience for all future customers.

October 09, 2025

Ryan was an excellent sales rep professional without being pushy gave us all the info we needed to make a purchase terms decision. More

by ron_es
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

South Bay Hyundai responded

Thank you so much for your kind review! We’re thrilled to hear that Ryan provided you with a professional and pressure-free experience. Our goal is always to make sure our customers have all the information they need to feel confident in their decision. We truly appreciate your business!

October 07, 2025

William was very helpful and walked me through everything I needed done on my car. He helped set up an Uber for me too so I didn't have to wait at the dealership. He was very nice. More

by corrinesandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad William was able to assist you and make your visit as convenient and stress-free as possible. We appreciate your kind words and are happy to hear that his support made a difference.

October 05, 2025

The process was smooth and professional. Although I had to wait much longer than usual for the financing. More

by x10guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback. We’re happy to hear the overall process was smooth and professional. We understand the wait during financing can be frustrating, and we appreciate your patience while our team worked to complete everything carefully. Your feedback helps us continue improving the experience for our customers.

October 02, 2025

Friendly, not pushy about extra services. Took care of all issues, and even asked if I qualified for specific discounts! More

by david_sorenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving H. ⭐️⭐️⭐️⭐️⭐️
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Oct 03, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re glad you felt our team was helpful and approachable, and that we could take care of everything efficiently. We always aim to make the experience smooth while keeping it friendly and informative, including letting our customers know about any discounts they may qualify for. We appreciate your business and hope to see you again!

October 02, 2025

Very disappointed with my last service visit. I wish I was told ahead of time that I was going to be charged $200 for a diagnostic evaluation even if I chose Not to go thru with the services bec More

by Lee
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

South Bay Hyundai responded

We’re sorry to hear about your experience and understand your frustration. Our goal is always to provide clear information about any charges upfront, and we regret that this was not your experience. We appreciate your feedback and will use it to improve how we communicate with our customers. Thank you for bringing this to our attention.

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