South Bay Hyundai

Kei was efficient and courteous during my arrival. After dropping off vehicle Kei kept in contact with me from inspection to sending me a report on what they found. Great overall Service experience. C After dropping off vehicle Kei kept in contact with me from inspection to sending me a report on what they found. Great overall Service experience. Calvin the Service Manager greeted me. More

We brought both of our Hyundai vehicles to South Bay Hyundai for their excellent warranty service department, provided by our Service Advisor, Mr. Jack Kim Hyundai for their excellent warranty service department, provided by our Service Advisor, Mr. Jack Kim More

Explained everything well, quick and easy process. Everyone was very nice and helpful. Will come back. Everyone was very nice and helpful. Will come back. More

I made an appointment online for a recall fix. Online, it said it would take 1 hour. When I arrived, I had to wait more than 15 minutes before I could even talk to someone. Then, the person I talk Online, it said it would take 1 hour. When I arrived, I had to wait more than 15 minutes before I could even talk to someone. Then, the person I talked to said that the service would take 3-4 hours, and being that it was already almost 3 pm, that I'd have to come back another time, earlier in the day. She also said they didn't have the part in stock. It may well be that this was the fault of the corporate online appointment booking system rather than this dealer, but this lack of coordination is totally unacceptable. It wasn't a huge inconvenience for me, but for some people, setting aside a block of time and going out of their way to the dealer for a fix, and then having that time wasted, would be a huge inconvenience. More

Excellent services. My car got engine light on, and techician was able diagnose and found a camshaft faulty plus bad water pump. It took longer than 3 weeks because of p My car got engine light on, and techician was able diagnose and found a camshaft faulty plus bad water pump. It took longer than 3 weeks because of parts have to be ordered, but my car was done good and back to normal drive condition. I am happy with South bay huyndai service. More

I went in there with a goal of what I wanted and Michael helped me achieve it. Very good experience. helped me achieve it. Very good experience. More

All excellent highly recommended all the people were very cordial the facility was very nice as well cordial the facility was very nice as well More

This visit was very helpful. I always get great service from Jeremy. Super helpful and friendly. I always get great service from Jeremy. Super helpful and friendly. More

I visited the dealership this past weekend. The dealership show room is nice and they do have fast customer service. What they don't do is disclose all the costs for add-ons they install on th The dealership show room is nice and they do have fast customer service. What they don't do is disclose all the costs for add-ons they install on their cars on the advertised web price. When negotiating price of a car I was interested in they added on windshield coverage, battery coverage, and door-guard fee. They were able to remove windshield & battery coverage but not the door-guard which was close to $900. I felt that if that was a mandatory fee that was part of the car they should have added that to the advertised web price. The initial sales associate, Conner Chang who was pleasant to deal with. But the last staff member they sent to talk to me was Mac Lewis who was very rude and misconceiving. Totally cut throat and not willing to work on what we were looking for. Overall bad experience because of Mac and the lack of transparency with their false online advertisement. More

Everyone at the dealership provided great service. Everyone was super accommodating and patient which I truly appreciated. Everyone was super accommodating and patient which I truly appreciated. More