South Bay Hyundai

Quick service, nice people, but seriously tried to oversell me on services. $99 for an air filter?? My husband bought one for about $10 and took minutes to install (not to mention upselling coolant an oversell me on services. $99 for an air filter?? My husband bought one for about $10 and took minutes to install (not to mention upselling coolant and another engine filter). Their app was not that easy to use and that's how they want to communicate with you. After having to call cause I couldn't get the app to let me select and confirm/deny the services recommended (and being told I needed to go back to the app to do that, not by phone!), I then had to call back to clarify their mistake on the app with the total cost and make sure I wasn't being charged for additional services I did not agree to. The app solution isn't very efficient and doesn't give you the sense that you're getting personal care. More

Alex was great! !! Super patient with all my questions and took his time to explain all the features of my new Ioniq 9. He didn’t rush me or become impatient with my !! Super patient with all my questions and took his time to explain all the features of my new Ioniq 9. He didn’t rush me or become impatient with my ignorance. I am grateful for his expertise and his knowledge of the vehicle. More

Went in for 30k mile checkup and when I picked up car they forgot to reset when my next oil change as car tells me I’m still due for oil change?!??? they forgot to reset when my next oil change as car tells me I’m still due for oil change?!??? More

they were helpful with answering all my questions and telling me how the entire leasing process worked. I would lease another car here again with the type of deal I received. telling me how the entire leasing process worked. I would lease another car here again with the type of deal I received. More

Dealership is super friendly with everyone working there. All the staff is super helpful, friendly, and very knowledgeable about the cars. All the staff is super helpful, friendly, and very knowledgeable about the cars. More

Did not correctly diagnose the issue. Released the car to me when it wasn't fixed. Required multiple visits to remedy the issue. Lack of communication and miscommunication. Took over a mo Released the car to me when it wasn't fixed. Required multiple visits to remedy the issue. Lack of communication and miscommunication. Took over a month to get fixed and I was without the car for three weeks. Total disaster. I will not be back. More

No one acknowledge me upon arrival. I walked by five people who did not even make eye contact with me.I had to wait 5 hours for an oil change. At the end, no one walked me through it. I I walked by five people who did not even make eye contact with me.I had to wait 5 hours for an oil change. At the end, no one walked me through it. It was just the cashier who cleared everything and gave me a receipt, not even an explanation at the end from the service professional professionals. More

This dealership was great; they were friendly, and it is a great place to buy a car from. Omar was also good, no pressure like so many other salespeople at dealerships. He was patient and told me everythi a great place to buy a car from. Omar was also good, no pressure like so many other salespeople at dealerships. He was patient and told me everything that I asked of him. He worked to get the deal I wanted, so it worked out just the way I wanted. My Car is great, and I have never owned one like this. My wife and I have enjoyed it on trips. All in all, the dealership was a good place to work with, and Omar was the best salesperson I have ever dealt with. Regards Paul Spearman More

Only set back was the wait to see a sales person. I checked in and they called for someone, but no one came. I went back to the front desk after about 20 minutes and the receptionist made sure some I checked in and they called for someone, but no one came. I went back to the front desk after about 20 minutes and the receptionist made sure someone came out. Anthony was great to work with. I am still waiting to receive a copy of the full warranty paperwork from Juan. We were the last people there on Saturday night and the person with the warranty details was gone, so Juan said he would email me the full document. He gave me a copy of page 1, but I still need the other 13 pages. More

Quality of service and service providers are terrible. I’m constantly having to check in to check the status of my car. Instead of fixing the problem they had me come back another day after already wastin I’m constantly having to check in to check the status of my car. Instead of fixing the problem they had me come back another day after already wasting several hours of my time More