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South Bay Hyundai

Torrance, CA

4.6
4,430 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,430 reviews

April 06, 2026

Jack was great, but your tech failed initially to correctly diagnose the problem and I had to go back to the service department more than once. And it would cost me additional $ to take care of the More

by lheyert
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

South Bay Hyundai responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the initial service diagnosis and the need to return to the service department. That is certainly not the level of experience we aim to provide. We’re glad to hear that Jack and our Uber service were positives for you, and we appreciate your patience as we work to resolve the issue. Please don’t hesitate to reach out to our service team so we can make sure your vehicle is properly taken care of and address any concerns regarding additional costs. Your satisfaction is very important to us.

April 05, 2026

Love this dealership. They were very attentive and answered all of my questions. Took time with me and kept me informed More

by mch0415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that our team was attentive, took the time to answer all your questions, and kept you informed throughout your visit. Your feedback means a lot, and we truly appreciate you choosing our dealership. Enjoy your new vehicle!

April 05, 2026

It was a fantastic experience, and the car was great! Everything was explained clearly, and everything went smoothly throughout the day. More

by catherinestanton76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We’re so glad to hear your experience was fantastic, everything went smoothly, and that all aspects were clearly explained. We truly appreciate your kind words and hope you’re enjoying your new car!

April 03, 2026

Nicole got us out ahead of schedule! The waiting room was very comfortable. Thank you Nicole! More

by wdarnold50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2026

Kevin was great. The dealer's buying process, specifically the "visit" with the finance manager, was the usual xx where they hard-sell you financing, and additional More

by Rob Leonard
Recommend Dealer
Yes
Employees Worked With
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2026

Technician broke something on my car, service rep told me to bring it back in. Instead if fixing the fixing part, the technician zip tied the broken pieces to my car. Service department said it was my fault More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

The best dealership experience i've ever had. Would definitely refer them to anyone looking for a hyundai More

by sjr1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

It was the best dealership experience i've ever had. Would refer anyone to the More

by sjr1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

This is my 4th lease from this dealership. Easy to deal with, answer all my questions and make you feel comfortable. The process was quick and would recommend to anyone who is looking for a More

by mamabelle17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2026

After seeing a service member take a customer before me without checking to see who was next, I had very little hope for the service I was about to receive. Eventually, service member Kei listened to my re More

by bigdaddyreece
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.