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South Bay Hyundai

Torrance, CA

4.6
4,122 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,122 reviews

August 27, 2024

Went twice for oil change and jack was the first one to explain to me the breakdown of the cost and what was and wasn’t covered under my lease. Very helpful and informative. Great customer service. More

by bridgettkassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

August 27, 2024

Super easy purchasing process and they were very professional. I loved the newly remodeled showroom as well. More

by j724lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

It's great to know that our team at South Bay Hyundai was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

August 26, 2024

Great service from the beginning all the way to the end. Nice waiting room with free water, snack, and coffee. Also tables available to work remotely and tvs if you need a break. Restroom are clean and they More

by ANGELICACORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 29, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

August 25, 2024

Took way too long to fix my car. Spoke to multiple people only one guy knew what was going on. Then charged me an arm and a leg More

by Potato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Macias
Aug 29, 2024 -

South Bay Hyundai responded

We're so sorry to hear you were unhappy with your experience. Please know, we've shared this feedback with our teams.

August 25, 2024

They did not remove my "need service" notification. They broke a necklace from my car. I feel like they are not careful with the car. More

by reyna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

We're sorry to see the low rating and to hear about your experience. We strive to provide excellent customer service to all our guests and we're sorry we missed the mark.

August 25, 2024

Love the fast pace and efficient logistics. Everyone from manager, finance, and sales team are friendly and helpful. Even on a super busy Saturday at the dealership, I was in and out of the dea More

by Rs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 24, 2024

Everyone was cool, helpful and no pressure at all. Great experience! Highly recommend this dealership. More

by LEFAMJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 24, 2024

Great and pleasant experience. CHRIS and the whole team were exceptional to work with and very helpful. More

by 310boi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at South bay Hyundai!

August 24, 2024

The waiting area was clean and organized. They were a little short staffed but I assume because it was right at 7:30am. Otherwise, very communicative and helpful. More

by tangela.bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Knight
Aug 29, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 23, 2024

Made the process super easy and they were trustworthy. They didn't have any tricks thay i noticed to get more money out of me. Would definitely recommend them. More

by joerivera1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! We are so pleased we were able to assist you. Please don't hesitate to reach out if you have any questions.

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