
South Oak Dodge Chrysler Jeep
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Friendly, fast and easy Fabian and company are amazing. This is my third vehicle from South oak and everytime they exceed my expectations. I recommend them to everyone. In an Fabian and company are amazing. This is my third vehicle from South oak and everytime they exceed my expectations. I recommend them to everyone. In and out in under 2 hours, no hassles. More
They threatened to put a repo on my credit I went into the dealership at the end of October 2017. I decided to purchase a 2017 Cherokee sport. They secured the financing with Alley Finance but I went into the dealership at the end of October 2017. I decided to purchase a 2017 Cherokee sport. They secured the financing with Alley Finance but before giving them any money or accepting delivery of the vehicle I decided that I did not want the car that same day. The manager became angry because I changed my mind and threatened to put the vehicle on my credit as a repo. About a week ago I received a call from the finance company (this is January) stating that my monthly payment was past due. I told them that it was a mistake and explained the situation. The manager at the finance company said that they would fix the situation but I just received a delinquency letter in the mail. I am filing a complaint with the Better Business Bureau and retaining counsel. I guess he really meant what he said. This is fraud. This dealership knows that I do not have the vehicle so why would they accept money from a finance company? Dont go there. If they are that desperate for sales they must be in financial trouble, vindictive ,accustomed to deceptive practices and just dont care about people. What else are they doing to people? More
Mr. Buchanan got me the Jeep Cherokee that I wanted. I had been trying to get out of the vehicle that i was in it was upside down and I had a lot of miles on it for it to be a 2016 Jeep. Mr. John Buchana I had been trying to get out of the vehicle that i was in it was upside down and I had a lot of miles on it for it to be a 2016 Jeep. Mr. John Buchanan help me get into a 2018 Jeep Cherokee Altitude with all the options that I desired and they were able to keep my payments affordable. him and the finance manager work on the deal with the banks and they got it done for me and I am so happy and grateful. Thanks for everything. More
Quick, simple. Friendly Consultant Fabian Diaz was my sales consultant. Make the entore process quick and simple. Broke down terms and was very patient in guiding me through the purchas Fabian Diaz was my sales consultant. Make the entore process quick and simple. Broke down terms and was very patient in guiding me through the purchase of my new Jeep. Would recommend anyone to come see him in the future. More
Great dealership At SouthOakDodge the salespeople are friendly and polite. Dan was our salesman and was great. He went far beyond what we asked. From owner to managem At SouthOakDodge the salespeople are friendly and polite. Dan was our salesman and was great. He went far beyond what we asked. From owner to management to sales to finance to cashier we didn’t have any problems. Thank you SouhOak. More
Check engine light Brought my car n on Tuesday cause my engine light was on ineeded my thermostat replaced so I made a appointment for Friday at 8:30am brought my car bc Brought my car n on Tuesday cause my engine light was on ineeded my thermostat replaced so I made a appointment for Friday at 8:30am brought my car bck Friday at 8:15am it’s 4:30pm nd ihave heard nothing from anyone I’ve called over a dozen times currently on hold now 40mins NEVER EVER AGAIN WILL I BRING MY CAR HERE More
Yes friendly great customer service John Lipe was an excellent salesman. He was very informative about the jeep and all the features.He found the car that I wanted and went the extra mil John Lipe was an excellent salesman. He was very informative about the jeep and all the features.He found the car that I wanted and went the extra mile to Chesterton,Indiana to pick it up. He explained everything to us and he knew the answers to all of my questions. He is a great asset to the dealership. More
Great People, Great Experience This was my fourth time working with South Oak and as always, I was very satisfied with the sales team and everyone involved. It was our first time le This was my fourth time working with South Oak and as always, I was very satisfied with the sales team and everyone involved. It was our first time leasing, so they went over everything in detail and made us feel confident in our decision. Just like the ads say, Denny Guest beats the rest (and Garrett)!!! The service center waiting room area was great, too! Big, comfy leather chairs. More
Norma Rainey best sales person to work with at South Oak Being a first time buyer, I was nervous about purchasing my first car. Upon arrival, I spoke with Norma Rainey and I must say she has been most helpfu Being a first time buyer, I was nervous about purchasing my first car. Upon arrival, I spoke with Norma Rainey and I must say she has been most helpful and made the process of getting a car easier. Her willingness and professionalism was unmatched and I definetely recommend her for anyone who is in need of a car. I appreciate Ms. Rainey More
Phenomenal Customer Service, Dan Santangelo Highly recommend Dan Santangelo, went out of his way to get in touch calling texting me when I had lost all hope. Dan asked for 30 minutes, and it took a little longer Dan Santangelo, went out of his way to get in touch calling texting me when I had lost all hope. Dan asked for 30 minutes, and it took a little longer the results were phenomenal. I got approved with a ok credit score. South Oak took a chance on me when others wouldn't. I only wanted a newer used vehicle and walked out with a 2017. Highly recommend this dealership. I will only be using them for my needs. They went above and beyond. Thank You to Dan and his team. More