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South Oak Dodge Chrysler Jeep

Matteson, IL

4.8
1,827 Reviews
DENNY GUEST BEATS THE REST! Our Promise to You, Our Valued Internet Customer As Chicagoland's Premier Chrysler, Dodge, Jeep & Ram Dealer, we at South Oak are committed to providing you with a "Hassle Free" vehicle purchasing experience. We understand your life is very busy and you do not have time to play games with your car dealer. Therefore, we are ready to work extremely hard to make your purchasing experience, not only quick and convenient, but also hassle free and fun! We are always here to provide any information you may need to purchase the right vehicle for you. If you need anything before we are able to contact you, please call us directly at (708) 747-7950 or you can e-mail us at sales@southoak.com. We appreciate your business and we are looking forward to seeing you soon! At Denny Guest's South Oak Dodge, Chrysler, Jeep, Ram: We'll Do Deals the Other Guys Just Won't! Price....Payment.... Trade In Allowance... We Beat'em All. ***For up to date information on sales, rebates and incentives, follow us on Twitter @SouthOakDodge. Also, you can follow us on Facebook at https://www.facebook.com/SouthOakDodgeCJ
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4550 W. Lincoln Hwy

Matteson, IL

60443

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Showing 1,827 reviews

January 15, 2019

Great service Good service good attitude God a long ways. Professional ,the only thing I didn't like was the long wait. I got there at 12:30 and did not leave unt More

by MARTIN.DWIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Pitlock
Jan 16, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate the great feedback!

January 15, 2019

I love Tom ! He always takes great care of me! Excellent customer service from Tom! I wish I had more lighting in the car but that would be my only complaint. I would recommend to anyone! More

by SIMONEMCDONALD281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate the great feedback!

January 15, 2019

Great Everyone at South Oak Dodge was friendly and showed great customer service. This was my 3rd purchase there and I would keep coming back. Thanks South More

by MIKEPARKER642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Weinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Cioe
Jan 17, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate the great feedback! We appreciate your loyalty to us! We hope you love your new car!

January 15, 2019

Painless Car Buying! I hate buying cars! Ray and Bobby were incredibly helpful. Never have I had a car buying experience that I was happy about. Usually it feels like bein More

by JWILLIS311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Weinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Cioe
Jan 17, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate the great feedback! Welcome to the South Oak family! We hope you love your new car!

January 14, 2019

Parts department didn't have the key Placed a call to confirm they had my key spoke to them twice I made my appointment come to find out they didnt have the key it took 3 hours for a smal More

by cfisher110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Ganser
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Kathy - We apologize for the excessive time it took today. You are correct, it shouldn't have taken 3 hours to replace your key. Unfortunately, getting the replacement we thought we had in stock took a lot longer than normal because of the snow and poor driving conditions. Our sincere apologies.

January 14, 2019

They are awsome! When I take my car to South Oak Dodge Chrysler Jeep for service, I am greeted by a friendly staff, fast service, coffee, popcorn and a movie so the More

by clatham2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in the Service Department., Rich Pitlock
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Clatham2! We appreciate the great feedback!

January 14, 2019

We always get great service! Thank you for always providing great service at South Oak Dodge! The staff is thorough and goes above and beyond to make sure our vehicle is fixed ri More

by leannp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ganser
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Leann!

January 14, 2019

Not thrilled Took my car in for an emissions light. They reprogrammed the computer, made me wait 3 hours, charged $140 and told me it was good to go. 3 days later More

by Jeepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Jeffries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who I worked with, but there is no option to leave the employee field blank, Alexis Martinez, Joe Bennish, Matt Ganser, Jamie Benck, Rich Pitlock
Jan 14, 2019 -

South Oak Dodge Chrysler Jeep responded

Thank you for the feedback. There are several steps to diagnosing a check engine light, we performed a few basic tests and after the reset, your vehicle passed them all. The next step is to clear the code and road test a few miles to see if the light comes back on, if this does not happen then the condition required to set to code is not occurring at this time, so we returned the vehicle. Unfortunately, sometimes it takes a bit longer for the issue to reappear. Please call our service department and ask for Amy. Tell her that your review name. We can set you up with a loaner if it will your next visit will necessitate a lengthy evaluation process.

January 14, 2019

Best place for Chrysler/Jeep Service Service Department is the best!!!! Up front and Honest. More importantly they perform work correctly. It’s BETTER at South Oak!!!!! Never go to Be More

by tgriffin445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remeber who I worked with from service.
Jan 16, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate the great feedback!

January 14, 2019

Great I was escorted to waiting room. Car was worked on and than escorted to cashier and car was placed in the lot. Also liked the movie playing in waiting More

by Summer67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! We appreciate the great feedback!

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