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Southern Hyundai Newport News
Newport News, VA
1,600 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,600 reviews
January 11, 2025
Excellent service department. Professional and focused on customer satisfaction. Provide updates throughout to service and alert the car owner of any additional recommended servic Professional and focused on customer satisfaction. Provide updates throughout to service and alert the car owner of any additional recommended services. More
by jsivells
Verified CustomerEmployees Worked With
January 11, 2025
I changed the filter that they recommended, however, I am still smelling something burning. It only happens after I have driven several miles. I am a little concerned. They did not drive the car to cause the still smelling something burning. It only happens after I have driven several miles. I am a little concerned. They did not drive the car to cause the smell to come through. So they would not be aware I feel. More
by rhondajo74
Employees Worked With
I do not know names
January 11, 2025
Overall experience great. Physical appearance of the sales department looks horrid and industrial cubicle farm. Physical appearance of the sales department looks horrid and industrial cubicle farm. More
by Buyer2012
January 11, 2025
Your wait times always seem excessive. We came for an inspection and were there for an hour 45 minutes. Not the first time this has happened.. We came for an inspection and were there for an hour 45 minutes. Not the first time this has happened.. More
by larrycg469
Employees Worked With
Don’t recognize any of these people
January 11, 2025
We have always used this dealership ever since we bought our Sonata there (169,000) and still rolling. Service dept is always clean and the service managers are always courteous. I still trust to bring my 2 our Sonata there (169,000) and still rolling. Service dept is always clean and the service managers are always courteous. I still trust to bring my 2004 vette for servicethere. And please tell Larry to keep up the good qork. Thanks More
by STEVEN.PRICE66
Employees Worked With
Larry Fowler
January 10, 2025
Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More
by jvocu
January 10, 2025
My main interaction with this dealership has been through the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get thro the services department and while the manager has been nothing but amazing. The departments communication sucks. I'd call and call and never get through till I show up in person. I've left voicemails and no one gets back to me. In general they suck and communication unless you're standing in front of them. But the manager has always saved the day each time in my personal case. More
by twilightchic23
Employees Worked With
January 10, 2025
The workmanship was great but the lady answering the phone wasn't helpful at all. She never had anyone return our call all day about a recall appt and we had to drive to the dealership to ask for it fa phone wasn't helpful at all. She never had anyone return our call all day about a recall appt and we had to drive to the dealership to ask for it face to face!!!!! More
by c_selph
Employees Worked With
January 10, 2025
I have been hall Hyundai, 30 years + and was very pleased with their services..keep the good work up! with their services..keep the good work up! More
by gloria.mcqueen
