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Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We have purchased 4 cars from this dealership because we know that they will stand behind their guarantees and do whatever it takes to make the customer feel appreciated, comfortable and confident in their know that they will stand behind their guarantees and do whatever it takes to make the customer feel appreciated, comfortable and confident in their purchases. The dealership's repair service, maintenance services and transportation services have also be used by us over the years. We are thrilled to "ring the bell" and tell everyone that they are getting the most for our money, honesty, dependability and the feeling of being valued customers. We have always been treated like family and this is the very reason for our returning each and every time that we need a vehicle replaced. More
Service was performed in a timely manner per request. The waiting area was clean and the staff courteous. The waiting area was clean and the staff courteous. More
My son is very happy with the used BMW X3 we purchased. I would note the following: 1. We were disappointed that a window was not working and had not been repaired prior to making the vehicle available fo I would note the following: 1. We were disappointed that a window was not working and had not been repaired prior to making the vehicle available for sale, 2. The processing fee, taxes and DMV fees were much higher than anticipated, so a bit of a shock on "out the door" ask price, and 3. We were surprised processing fee was not reduced for a cash deal vs. a finance deal, just by nature of the amount of processing. Overall, vehicle was in very good shape and it was the vehicle we wanted, so we made the purchase with minor adjustment in ask price due to the faulty window. More
The customer service is a priority of the team, looking for a quick solution that fits the requirements of the customer People are doing their job in a professional way The presence of the general m for a quick solution that fits the requirements of the customer People are doing their job in a professional way The presence of the general manager shows respect interest for the customer More
Service is extremely professional and always completed in a timely manner. Would highly recommend using Southern Team! a timely manner. Would highly recommend using Southern Team! More
Very upset at how my “new” vehicle was handled. Received a call on Friday my new car had arrived but it had “minor” damage. A “small crack” on the plastic and someone would call me Monday after th Received a call on Friday my new car had arrived but it had “minor” damage. A “small crack” on the plastic and someone would call me Monday after the shop looked at it. No one called me all week. I called back the next Friday inquiring what was going on. I was told the bumper cover should be arriving within the next 30 minutes. I told them I would like to see pictures of the damage to the vehicle before I spent that amount of money. I was ignored. Needless to say I did not purchase the vehicle, I told them I wasn’t interested in purchasing a “new” vehicle at new vehicle prices that already needed body work done. I guess some unsuspecting soul paid new prices for a vehicle that was damaged on delivery. More
Easy to approach. Very helpful employees. Good patience for explaining all the matters of the deals. Very helpful employees. Good patience for explaining all the matters of the deals. More
They are always polite and patient. They explained everything very well and went into details. They explained everything very well and went into details. More
Friendly, fast and very professional. Wonderful job!!! The best experience I’ve had at a dealership. Wonderful job!!! The best experience I’ve had at a dealership. More