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Southern Team Hyundai Nissan Subaru Volkswagen

Roanoke, VA

4.6
9,678 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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6520 Peters Creek Rd

Roanoke, VA

24019

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Showing 9,678 reviews

July 03, 2023

Customer service— staff is friendly and courteous. I did not have any issues picking my car up after hours. More

by NANCYMAJORS7
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 03, 2023

I went into Hyundai service for a state inspection with my Nissan. Eric the shop manager and Stacey the service manager were extremely helpful and knowledgeable. They treated me with the upmost respect and More

by RBROCK9709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Munsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in Hyundai service, Stacey Gunter
Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2023

I was in for help with my navigation map update. I provided exact error messages and referenced a Subaru technical service bulletin (for the previous model year) which had the exact error, and caus More

by kenb5716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon- SUBARU
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 01, 2023

They understood my concerns and didn't push unnecessary repairs. They helped me make sure my car is in tip top shape. More

by AANNWAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 01, 2023

I appreciate the fact that all who contacted me followed instructions. I can't take calls at work. I was looking for this exact car for over a year. Mel took care of us and was THE best! We toured the servi More

by bcgusler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 01, 2023

Do not shop at Southern Team new cars unless you are willing to part with and extra $1498 for a xxxxxxxx “Platinum Protection Plan, - LoJack and a horizontal surface wax job. Total rip-off and non neg More

by mike.worley007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Nicely
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Mike. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

July 01, 2023

I was not pleased with my service. I felt pressured and I needed to get back to work. Also I had not had my cabin filter changed on schedule as the schedule says. All my work has been More

by 1970LISAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 30, 2023

Great attention to my situation. She did everything I asked. She needs a big raise! More

by BARBSCHWEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 30, 2023

Got the info I needed. Job has been completed, did not have any issues that required a second effort. Shuttle service is also excellent More

by AUSTMOMKAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 30, 2023

They were very helpful and were able to answer all of my questions I will be shopping here from now on for all of my car and service needs More

by puckettman1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey
Jun 30, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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