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Southern Team Hyundai Nissan Subaru Volkswagen

Roanoke, VA

4.7
8,143 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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6520 Peters Creek Rd

Roanoke, VA

24019

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Showing 8,143 reviews

November 29, 2021

Harold was great! The service department did a great job and I would recommend them to anyone! More

by terrynicole02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Nov 30, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 29, 2021

My service advisor worked with me to get the cheapest price possible for my synthetic oil change. I am a Diasabled Vet and on a fixed income, so I appreciate when someone helps me save money. This was mu More

by WEGOTTHIS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 26, 2021

Purchased a new vehicle, somewhat on a whim. Dustin was quick to respond to a few questions we had prior to finalizing the purchase and helped us expedite the process. More

by HOMETOWNWINDOWSVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rodriguez
Nov 27, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 26, 2021

Jeff was fantastic. Left no question unanswered. Very knowledgeable. The delivery team was a big help in understanding all the new tech on the vehicle. More

by mwc1911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kelly
Nov 26, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 25, 2021

New management not goodFinance department worse ever New management not good Finance department worse ever experienced Salesman great No more shopping there More

by BOBBYSEXTON81
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Kelso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon McGeorge
Nov 25, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for providing us with feedback from your recent experience, Bobby. We are very sorry to hear that your expectations did not match your experience but we are here to help you through it. We have forwarded your feedback to our team for review. In order to ensure we are able to connect with you, please include your name, contact information, and nature of any concerns to social@southernteam.com. Hope to hear from you soon. Have a happy holiday!

November 25, 2021

The entire experience at Southern Team Auto Mall was great. I do want to give a big shout out to Wayne Lewis in particular whose was really helpful, supportive and professional throughout the process. More

by mechtrics7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 24, 2021

This location is always very clean and the people who work there are very nice and knowledgeable. I have never had a bad experience here. More

by mariettakraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
Nov 24, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 24, 2021

I had to leave 4 messages to get an appointment and in the meantime by inspection ran out. No one called when my car was complete. I went to the lot, picked it up and never spoke to anyone. No one has cal More

by JHAMPTON4067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Nov 24, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for bringing this to our attention. We do sincerely apologize for any inconvenience that you encountered while visiting our service center. In order for us to be able to contact you, please include your name, contact information, and nature of any concerns to social@southernteam.com and we will be happy to fix any issues. Hope to hear from you soon.

November 24, 2021

It is a pleasure to have my car serviced by Southern Team. I know my Subaru is always in good hands. Their service is outstanding as there is no long wait. Arriving at the scheduled time and then my More

by ADAMSFAMILY9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 24, 2021

I missed the friendly faces and explanations I came to trust over the past eight years with First Team. No one reviewed my service with me or retrieved my car for me. A phone conversation I overheard seem More

by tiffany.rawling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one told me their name or who serviced my car
Nov 24, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for taking the time to provide us with your feedback, Tiffany. We sincerely apologize that the atmosphere you witnessed was not satisfactory during your visit. It is certainly not normal for the daily values we instill in our team on a regular basis. We have forwarded your information and feedback to our executive team; they will be reaching out to you for a brief discussion on how best we can serve you in the future. Have a happy holiday and we hope to see you back again soon!

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