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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,312 Reviews

5,312 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 29, 2024

very happy with the work that was done, they fixed some small stuff for free like my splash guard and were very flexible in how I communicated with them/ had my car dropped off. Would return! Would've had More

by L.MCAULIFFE
Workmanship
Recommend Dealer
Yes
Employees Worked With
idk
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 29, 2024

Service team are Always accommodating and smiles go along way! Love the waiting area & coffee More

by TUPSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 29, 2024

Always helpful and go out of their way to help. I highly recommend this dealership. More

by PAMPALMA126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Said that there was all these problems with our suv and come to find out that nothing was wrong. 1500.00 dollars worth of things. So I will never do business with y’all again!! Bunch of xx!! More

by TammyA
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike someone
October 29, 2024

One negative. My check tire pressure light was on.. Did not check pressure. The light stayed on and when I got home I checked the pressure. All tires needed ai More

by JOANNDBOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

October 28, 2024

This is not for the service that this survey is attached to. I brought my Subaru Forester that I bought at Southern team Subaru to get a tire exchange because I had a nail in the tire. They wait until I com More

by Alex Holcomb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Very responsive to my needs. Very courteous staff & pleasant environment. Overall this was a good experience. More

by goodegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Friendly people, reasonable service times; expensive recommendations for non-mandatory services, as with most service depts. More

by jllaraway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Lewis
October 27, 2024

The dealership is a very nice, and clean place to take your car for service More

by WCOSGROVE7766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

My experiences have been positive and successful at my Nissan Dealership. This survey process should not require a log in with a password. More

by tinabullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one person
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