Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

It took my car in right when I got there and didn't take any time to change the oil and inspect it. any time to change the oil and inspect it. More

Haven’t had much issues with them we are in and out without for service we bought our car with no problem love it best decision buying a vehicle without for service we bought our car with no problem love it best decision buying a vehicle More

My visit this time was so much better than in the past. Thank you for finally getting more organized. Thank you for finally getting more organized. More

The Bad: Beth Lewis provided zero documentation regarding the repair, it all says miscellaneous. No urgency nor empathy for the fact that I was scheduled in another state with the car failed & I had no place the repair, it all says miscellaneous. No urgency nor empathy for the fact that I was scheduled in another state with the car failed & I had no place to stay the weekend while they completed a repair that if they had done the full repair the TSB say 90 mins total! More

I appreciate all the help from you all . Very helpful to our family with our vehicle. Excellent service, thank you. Very helpful to our family with our vehicle. Excellent service, thank you. More

The customer service is poor and the dealership is always understaffed. Employees tell me every time I visit that they are sorry about the wait time but they are short staffed. On the last service visit I sw understaffed. Employees tell me every time I visit that they are sorry about the wait time but they are short staffed. On the last service visit I swore I was going to search for an independent mechanic to take care of our two Subarus. More

Melissa & Sam are always great, on my 2nd Subaru they always treat me like family. I bought my '24 Outback Limited at Shelor, haven't been in awhile and was welcomed warmly as always. I love the servi always treat me like family. I bought my '24 Outback Limited at Shelor, haven't been in awhile and was welcomed warmly as always. I love the service department! More

Everyone is very friendly. It’s a comfortable place to wait for my car to be worked on. It’s a comfortable place to wait for my car to be worked on. More

Got an appointment within a reasonable amount of time. Car was taken in at appointment time. Car was taken in at appointment time. More

We have purchased several vehicles from this dealership. One of the reasons we come back is due to the service departments. We have purchased a Subaru, Nissan and Hyundai. One of the reasons we come back is due to the service departments. We have purchased a Subaru, Nissan and Hyundai. More