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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,381 Reviews

5,381 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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April 25, 2025

Personalable, but Professional, caring, offered extras, clearly examples everything, went the extra mile. Heather the finance manager was patient and very knowledgeable. More

by Riverwoods21
Recommend Dealer
Yes
Employees Worked With
Holly and Henry
April 25, 2025

I didn't get a return call when I left a message. Couldn't use the website to make an appointment. My husband finally got a call back. Then, we get a survey very quickly. I dislike these surveys! More

by CKDOGONIT
Recommend Dealer
No
April 25, 2025

Excellent service and communication updating me on my vehicle step by step. Highly recommend them More

by espatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Efficient, helpful. Kept me informed on progress. Asked my permission before putting on a new part. More

by BECKYJHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

The customer service is excellent. They added an extra service I requested at the last minute and they were able to complete the service. More

by gracchus50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Great service department! Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. More

by TAMMY.MAYES
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
April 24, 2025

Great service department! Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. More

by TAMMY.MAYES
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
April 24, 2025

They are very easy to work with I have used them for a long time More

by beckyt
Recommend Dealer
Yes
Employees Worked With
Subaru
April 24, 2025

Very helpful, transparent and amenable to working through my concerns for the sale as well as the technology issues I raised. More

by DOCMCB
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
April 24, 2025

Always thorough and pleasant Does a great job explaining schedule delays, excellent customer service skills and uniform teamwork More

by EUNICEBEAS
Recommend Dealer
Yes
Employees Worked With
Melissa and the guy next to her
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