Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,636 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Friendly service nice people on time appointment comfortable waiting area visit with old friends in sales area comfortable waiting area visit with old friends in sales area More
Wait time was 2 hours for scheduled oil change and tire rotation. Otherwise pleased with everything. rotation. Otherwise pleased with everything. More
It took way too long to repair. The staff were friendly but communication was a little challenging. I was told on different days that it would be ready; however it wasn’t. The staff were friendly but communication was a little challenging. I was told on different days that it would be ready; however it wasn’t. More
Great communication about what is needed and cost. Prompt service even in an unexpected situation Prompt service even in an unexpected situation More
It has been my experience while having my car serviced has always been a great experience. has always been a great experience. More
I had a very good experience. All the staff were very pleasant and kind.Enjoyed my visit. All the staff were very pleasant and kind.Enjoyed my visit. More
They have great Service with quick check in and great people to deal with I will pass the word people to deal with I will pass the word More
Poor communication, no urgency about getting car repaired. And shows little concern about your problem, my impression is looks for the easy way out. The first breakdown, the car was in the shop for repaired. And shows little concern about your problem, my impression is looks for the easy way out. The first breakdown, the car was in the shop for 15 days. I picked it up on Friday and it was towed back in on Saturday, so far the service department have my car 15 days and still with no conclusion on what the problem is it seems little care about getting it done. Starting looking into the lemon law to get this resolved, my first impression of the service department is not very good at all as you can tell. I owned two Kia vehicles in the past and was used to their excellent service department and prompt service and communication. We’ll see how the result works out . More