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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,586 Reviews

5,586 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 01, 2025

The service department has always been very helpful and nice. I needed to get something done in a hurry and they managed to get me in and out very quickly. Keep up the good work! More

by STANLEYBARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Southern Team's service department is one of the main reasons we continue to do business with this dealership. The service folks are top notch; especially Mike. More

by PEGGYGINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Decent service, kept my car over the weekend for a software update. Absolutely obnoxious text messages asking for a rating. The service rep was really nice and helpful. More

by dealerrater.saxophone090
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Decent service, kept my car over the weekend for a software update. Absolutely obnoxious text messages asking for a rating. The service rep was really nice and helpful. More

by dealerrater.saxophone090
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Very quick and very courteous Waiting area was relaxing and the drink bar is nice More

by NATHANKYLEBEVINS
Recommend Dealer
Yes
Employees Worked With
Harold Woody, Harold Woody
May 01, 2025

Not sure why we ended up paying over $500 for items on a lease when we took it in for air conditioning issues More

by TOMBANNWART
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Now I'm annoyed with this process. Stop. This method of doing a survey is not good. Just send me a survey with all your questions to answer at once so my phone doesn't buzz every few m More

by SMYTH.ROBYN
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
May 01, 2025

Top rate dealership. Exceptional service from scheduling to car pick up. Melissa was great to work with - her attention to detail was fabulous. More

by TB
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
May 01, 2025

Both the salesman and the finance guy were very knowledgeable and were vert willing to explain things til I understood them. Also the salesman has been available to answer questions that arise. More

by jjwright22772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Honest and no pressure. They made a stressful situation- not stressful. Felt they were giving me honest accurate information More

by Johnsonjb
Recommend Dealer
Yes
Employees Worked With
Cameron
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