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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,301 Reviews

5,301 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 28, 2023

Good people to deal with. Quick service , very nice and helpful.Will be back soon. More

by BTEAFORD43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 28, 2023

The service Dept. replaced a so called brake light that was out without contacting me first and then tried to charge for a service I did not request. Oldest trick in More

by DAWN.JORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention, Dawn. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 28, 2023

I had my car inspected. Pretty straightforward. Service desk person was pleasant. I appreciate the free inspections More

by PANRNLTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 27, 2023

They were very good and seemed to care about me and paid attention to my issues with my car More

by jrutter1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 27, 2023

Excellent service as almost all the time. A long time customer and they look out for me concerning my warranty and for safe driving. They are the reason I have stayed with Hyundai (Southern More

by BPLUCAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 27, 2023

I’m very pleased with the service and promptness, I would definitely recommend this dealership More

by TERESAMGUZZI65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 27, 2023

Very good! Work done right and on time, cost was acceptable, wonder when service includes car wash? More

by KEVINCASHION1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 27, 2023

Fourth time someone hit my car. Hyundai Service has taken care of each repair. The repairs were done well and everyone there is friendly and so good to work with. More

by Debbie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Sherry
Mar 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 27, 2023

The dealership was clean well staffed and everyone was helpful and professional. Overall a solid experience. More

by Thanos2913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 26, 2023

The friendliness of the staff is noticed right off at first and that is a welcomed relief. They were prompt in waiting on me, had paper work ready for me to sign, and within a fairly short time they wer More

by glenn.stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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