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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,301 Reviews

5,301 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 24, 2023

They did the service that was schedualed in a timely manner and service personnel were very polite More

by DWCARWILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
Mar 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 24, 2023

This is a good place to get your car serviced and the employees are nice and helpful. They do good work at fair prices. I like how they don't try to push all the required maintenance services on you. More

by WEGOTTHIS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

March 24, 2023

Friendly, good customer service. Have had no problems with the service on our Subaru. Thanks! More

by ELLWHITLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 24, 2023

They went out of their way to help me and to come up with a solution for my situation. More

by Pds_24121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2023

Service team was ready for my Nissan when I arrived and they completed the scheduled work in a timely fashion -- ahead of their estimated completion time. More

by AUTUMNCOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

March 23, 2023

Professional, on time, all items completed, and addressed any issues that I brought to their attention. More

by vmitrack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Newsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Gunther
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to hear from you again!

March 23, 2023

Not recommended nor coming back though danielle was very polite over priced for incomplete work disappointed More

by PENNCHRISTOPHER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Starkey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Christopher. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 23, 2023

The amount of time for my oil change was reasonable. The gentleman that helped me was very professional and helpful with my questions. More

by BRENDAMITCHELL4363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Mike Adams (Subaru)
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2023

Last time I was there for oil change I told them my seal for my windshield needed ro be fix they said they will do it when my state inspection and tire rotation is due so then I go in for that it was meter More

by Dniser1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Kelso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 22, 2023

I had a pleasant experience purchasing a car here. They were very flexible with me and my work hours when I really needed to get the car purchased. They were also really willing to explain everything More

by scoleman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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