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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,302 Reviews

3,302 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 17, 2024

Always helpful and thorough when I bring my car in Staff is always friendly and comfortable waiting area More

by DANCEMOMBB
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Sigmon
Mar 19, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2024

Wonderful service, clean establishment, warm & welcoming staff who try their best to help you and make you feel comfortable with everything that is going on. More

by msmarvel454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2024

Great Hyundai service technicians and knowledgeable service writers! The waiting area is clean and comfortable. More

by DE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mason
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 16, 2024

I drove a few cars over the last 4 months. Wayne was always ready when I arrived. It was a very smooth leasing process. Overall, I am very pleased with my Ariya. More

by cheese1079
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne
Mar 19, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 16, 2024

Service advisor was excellent. Had a good reception. Waiting time was longer than expected. Overall it was a good visit as are most of my visits. Waiting room was clean, restrooms More

by SHEETS.RICK
Recommend Dealer
Yes
Mar 19, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 16, 2024

Friendly, no wait time, got it done! I was greeted and taken to speak with Troy who had the paperwork ready and took my car right in. A good experience all around. ( Troy didn't offer to More

by SUZEBEE1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Brickner
Mar 19, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 15, 2024

Everything was ready when we got there and no time was wasted Everyone was very friendly More

by flendog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly
Mar 15, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 15, 2024

Way across the Roanoke Valley…otherwise they try to do. a good, thorough job keeping you advised during the service. More

by BGEORGE1A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

March 14, 2024

Troy Brickner did a exceptional job diagnosing the problem with my BMW X3, communicating what was needed, and performing the work in a timely manner. Manny thanks for a job well done! More

by sullivanlogistics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 13, 2024

Megan was very professional. The service was thorough and fast. I always have a great service at Southern team. More

by MPEACE70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
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