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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
2,882 Reviews
Call Service Center (540) 362-4800

2,882 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 17, 2023

TOP NOTCH ! !! Excellent service. Very comfortable waiting room. Most importantly my vehicle now runs great. More

by ROGERLENGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
October 17, 2023

The dealership is friendly but service center can use some help in timeliness. It’s ridiculous to have someone schedule an appointment for an oil change that takes 2 hours More

by michelle.hatter77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Michelle. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Helpful
October 17, 2023

The process was smooth, hassle free and easy to deal with. We especially enjoyed working with Luis Diaz More

by karie.gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to hear back from you again so soon, Karie!

Helpful
October 16, 2023

All in all a good place this is the 3rd vehicle I've bought there More

by DT4BRAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
October 16, 2023

The dealership was fantastic. Welcomed me with a smile and the service was fast. I recommend everyone to come to Southern Team for all their needs. More

by tracybarker77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
October 16, 2023

Very helpful polite and professional. Services was done in a timely manner. Will be going back More

by KARENHOYNOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
October 16, 2023

Fast friendly no matter who I've dealt with great service I love the fact they always fill my windshield fluid More

by JACKI8E21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 16, 2023

Everyone was great. Trey my salesman was very helpful during the process and kept on constant communication with everything that I needed. More

by kabeth983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Weinacht
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
October 15, 2023

Buying my Subaru was the easiest time I ever had. They did not waste my time like other dealers spending at least four hours waiting for "the manager" to approve. Everyone was polite and professional More

by gshorner
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Hamelberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Oct 16, 2023 -

gshorner responded

If I need to buy another car I’ll buy from you

Helpful
October 14, 2023

Quick and painless service, precisely what was needed amidst lots of travel for work. Greatly appreciated! More

by Jenn S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, my Subaru Guru
Report | Print
Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
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