Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,340 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Everyone gives you their best southern charm, but no one actually wants to help you there. When I bought the car the salesperson asked me "what do you want to know about the car?" Can't ask what I don't k actually wants to help you there. When I bought the car the salesperson asked me "what do you want to know about the car?" Can't ask what I don't know. Someone was supposed to show me all the car features but was busy and said "bring it in Saturday and I'll go through it." I come in and he's busy so he gave me the quick version and asked "what else do you want to know?" Had to do a lot of my own research. I've brought that xxxx car in 5 times now complaining about the monitor freezing, even provided a video, and was told they couldn't fix it unless it pulls a code or happens while there in the shop. How was the video proof not enough to at least check wires? I very much regret every minute of owning this car and can't wait until I can get rid of it and get anything else from anywhere else. More
I AM THROUGH WITH SOUTHERN TEAM AUTO. THEY HAVE VERY UNREASONABLE COSTS FOR SERVICE CHARGES. WILL NEVER USE THEM AGAIN FOR BUYING A CAR OR FOR SERVICE. I WILL TELL ANYONE I KNOW HOW UN THEY HAVE VERY UNREASONABLE COSTS FOR SERVICE CHARGES. WILL NEVER USE THEM AGAIN FOR BUYING A CAR OR FOR SERVICE. I WILL TELL ANYONE I KNOW HOW UNREASONABLE THEY ARE AND HOW HIGH THE PRICES ARE AND TO GO SOMEWHERE ELSE. TERRIBLE DEALERSHIP.00000000000 More
They got me in and out quickly. I only had to wait one say for parts and Mike kept me informed duting the process. I only had to wait one say for parts and Mike kept me informed duting the process. More
The best place to take your vehicle because the people are very knowledgeable and very friendly. are very knowledgeable and very friendly. More
Very friendly, polite and professional. He explained type service and parts needed thoroughly. Very knowledgeable. He explained type service and parts needed thoroughly. Very knowledgeable. More
Megan is very polite, courteous and knowledgeable and has great customer service. I highly recommend buying a Nissan because of her customer service. great customer service. I highly recommend buying a Nissan because of her customer service. More
Very pleased with my most recent visit. Went in to address a vehicle recall and was not there very long and the recall was properly taken care of. Thank you! Went in to address a vehicle recall and was not there very long and the recall was properly taken care of. Thank you! More
I appreciate the attempt to fix the issue with the wipers coming on randomly while driving but it still happens maybe I need to make another appointment but the issue was not resolved coming on randomly while driving but it still happens maybe I need to make another appointment but the issue was not resolved More
Well communication is lacking but vehicle pricing and ability to work with you is phenomenal!!! I appreciate it getting ahold of Troy with service is a joke! He must be so busy he never follows up on is ability to work with you is phenomenal!!! I appreciate it getting ahold of Troy with service is a joke! He must be so busy he never follows up on issues and I have a warranty it’s really frustrating. More
Since purchasing my first Subaru from this dealership in 2015, I have been extremely happy with the service center. So happy, in fact, I insisted my husband visit the dealership when he purchased his 2nd Su 2015, I have been extremely happy with the service center. So happy, in fact, I insisted my husband visit the dealership when he purchased his 2nd Subaru in 2018. Needless to say, he is as happy as am I. Mark and the entire staff at the service center are wonderful. My 2016 Subaru has less than 70,000 miles on it and I am as happy with it as the day I bought it. I can’t imagine owning anything but a Subaru and I can’t imagine shopping anywhere else for my next Subaru. More