Southside Kia

Service dept is awe full. Brought my car in because ‘check engine’ light came on. Was told the fix would cost over $2000.00. I took car to independent mechanic, he unscrewed gas cap and screwed back on ‘check engine’ light came on. Was told the fix would cost over $2000.00. I took car to independent mechanic, he unscrewed gas cap and screwed back on. It has been over a year and light has never came on again. More

Great experience with Ray Caraballo, very professional and ready to help, he also schedule appointments wich is so convenient because he will set you up in the best time available for you. Happy customer! and ready to help, he also schedule appointments wich is so convenient because he will set you up in the best time available for you. Happy customer! More

Excellent Service Experieince I took my wife's 2017 KIA Sportage in for an oil change and tire rotation. Was greeted immediately upon driving to the service area by a young man who I took my wife's 2017 KIA Sportage in for an oil change and tire rotation. Was greeted immediately upon driving to the service area by a young man who directed me to the service counter where I met Ray Carabello. Ray was personable and efficient. He even had a software update performed on my wife's car that was a recall we were not aware of. I will definitely return in the future for any service related needs. More

Glenn Lepkowsky at Southside Kia took excellent care of me as did the entire staff. Honest, trustworthy and fair business dealings is what you can expect when you purchase with Glenn. Thank you Glenn and t me as did the entire staff. Honest, trustworthy and fair business dealings is what you can expect when you purchase with Glenn. Thank you Glenn and the Southside Kia staff! More

Best Experience in 25 years of buying vehicles!!! Let me just tell you how great of an experience I had with your Salesman Daryl Bautista! He was quick to respond and efficient when I came to the D Let me just tell you how great of an experience I had with your Salesman Daryl Bautista! He was quick to respond and efficient when I came to the Dealership. His professionalism was unmatched in the more than 25 years of buying vehicles. I felt great during the whole process and Daryl went above and beyond to make sure I was happy with my purchase. I felt like your dealership really worked with me and got me a good deal. Daryl went over all the purchase and lease options and we decided to go with the lease and I really couldn’t be happier. I love the vehicle and it is the talk of my neighborhood and even at work. I will not hesitate to send business your way. I also wanted to give Tony in the Finance dept a shout for making me feel right at home and making the usual dreadful finance experience a fantastic one. The technology you guys there is top notch and I hope to buy my wife’s next car with Daryl. I can’t say enough about Daryl and the rest of your crew there. Just the best experience I have ever had! Thank you More

Had a great experience. Southside Kia is the place to go. For either buying a car or servicing your vehicle. Thank you Firas for being awesome For either buying a car or servicing your vehicle. Thank you Firas for being awesome More

Good Service But Please include detail coupon or offer the customer an option to vacuum & child corner. Snacks & drinks are an added bonus. Thank you for your service. Please include detail coupon or offer the customer an option to vacuum & child corner. Snacks & drinks are an added bonus. Thank you for your service. More

Very satisfied! Everyone really nice and professional, working fast and on time! I love my manual car kia Soul, BUT a little disappointed :( . My last manual car Kia Everyone really nice and professional, working fast and on time! I love my manual car kia Soul, BUT a little disappointed :( . My last manual car Kia Soul 2012 used to have little more power at the time of acceleration than this new 2020 version, plus it didn't came with the remote keyless... :( I've been trying to get used to that... More

Friendly service Everyone at Kia is very friendly and helpful. Service is always fast and efficient. I was helped immediately and the prices for service are very fair. Everyone at Kia is very friendly and helpful. Service is always fast and efficient. I was helped immediately and the prices for service are very fair. More

Horrible Experience Unprofessional Salesman I came into your store today to inquire about purchasing a new or used vehicle. I was supposed to meet with Mike who was not there today when I arri I came into your store today to inquire about purchasing a new or used vehicle. I was supposed to meet with Mike who was not there today when I arrived for our appointment. I was then taken by Glenn to his desk and he said he would be helping me. I was very dissatisfied with the remarks and service I received from Glenn. He spoke in a manner that was unprofessional and came across very smug as I asked questions only wanting to gather information and numbers for a potential car purchase. He was rushing me to make decisions without answering my questions regarding down payments and a monthly payment amount. I did not feel like a valued potential customer. He was rude and told me how are you going to rebuild your credit I've been doing this for 23 years. After showing me a document that had a $494 monthly payment on it. I told him in the beginning $350 was the safest and smartest amount I could pay for my budget and if none of the vehicles your company had available would fit in that I understood and would be ok without a brand new car and leave. He responded what did you think you were going to pay? Come on it's $400 a month if I get it there your telling me you won't take that for a new car. I told him no that I gave him numbers that would affordable for me and I just wanted the information and a payment that would fit for my finances. I did not feel as I was treated as a valued customer or potential customer and that my time with him was only about him making a sale. I was very dissatisfied with the customer service I received today. More