Southside Kia

Great experience with Daryl Bautista and Ray Caraballo Ray Caraballo has always been very helpful when taking my cars there for service. Daryl Bautista was extremely helpful when buying the new Kia. I woul Ray Caraballo has always been very helpful when taking my cars there for service. Daryl Bautista was extremely helpful when buying the new Kia. I would refer others to shop for their new car here or to have their car serviced here. More

Major Repair Hid I bought a 2017 Jeep Renegade under the pretense that the CARFAX, warranty work, no major repairs, and all MOPAR parts were all to my expectations whe I bought a 2017 Jeep Renegade under the pretense that the CARFAX, warranty work, no major repairs, and all MOPAR parts were all to my expectations when buying my vehicle at Southside Kia Jax. After 6 months of owning the car I decided to vacuum out the Renegade to include the back of the Jeep. I rarely go into the back and I pulled up the mat only to be alarmed at the amount of water that was pooled in the back right passenger seat. After taking it to a Dodge dealership they found the windshield was replaced and failing a water test. It was not replaced with a MOPAR part and thus would not be covered under warranty. I was told by my salesman that the Jeep was all MOPAR parts and warranty repairs, one of my big concerns of buying a used car. I was able to contact the first owner of the vehicle and with it being a fleet vehicle all repairs and work were confirmed to be done under warranty by a MOPAR certified dealership mechanic and Safelite is their only autoglass provider. Safelite confirmed the Jeep was never seen by them after running the VIN. The only other owner of the Jeep was Morgan Auto Group/Southside Kia Jax. This vehicle is 2017 and I still have 5.5 years left on my loan. To have bought this Jeep with a unreported windshield replacement by a third party and leak/water damage on a vehicle this new is absurd, especially with this going on before time of purchase and confirmed not being done by the previous owner through fleet vehicle maintenance documents and policies. With the false information given by Southside Kia Jax I am now praying the there are no major issues with my Jeep due to this down the road. . The only other owner was Morgan Auto Group/Southside Kia Jax. I will gladly update my review should they decide to make things right. I would highly not recommend buying a car from the dealership as they hide issues just to get vehicles out the door and do not care past the point of sale. Edit. The dealership has rectified the situation. More

Car Service Chris was great. He explained everything to me and answered all my questions in detailed. Chris kept me informed of the progress while I wait for my Chris was great. He explained everything to me and answered all my questions in detailed. Chris kept me informed of the progress while I wait for my vehicle. He got me out ahead of schedule. More

Great experience Awesome dealership that was able to get me into a brand new car quick were other dealerships couldn’t definitely recommend this dealership to everyone Awesome dealership that was able to get me into a brand new car quick were other dealerships couldn’t definitely recommend this dealership to everyone More

Ray was awesome! Ray was excellent. Got me in and out in a timely manner. Answered all my questions. Always had a smile on even when they were busy. He was great! Keep Ray was excellent. Got me in and out in a timely manner. Answered all my questions. Always had a smile on even when they were busy. He was great! Keep up the strong work, Ray! More

Excellent service excellent atmosphere Mathew and service team made me feel like a member of the family. I normally have my car service at Tires Plus but this is my new service center. Mathew and service team made me feel like a member of the family. I normally have my car service at Tires Plus but this is my new service center. More

nice and quick in and out great job i highly recommend southside kia for anyone.ray was an awesome service representative. everything was handled correctly the things i needed done. grea i highly recommend southside kia for anyone.ray was an awesome service representative. everything was handled correctly the things i needed done. great job. my car looks great More

Southside Kia is the best Always so easy to get my oil changed very fast everybody in service is nice and they wash my car when they are done , then bring it to me highly recom Always so easy to get my oil changed very fast everybody in service is nice and they wash my car when they are done , then bring it to me highly recommend them for all service needs More

HAPPY CUSTOMER!!!!! Thanks George in finance and Glenn Lepkowsky sales. Two wonderful guys that went out of their way to make sure I recieved everything I was looking for Thanks George in finance and Glenn Lepkowsky sales. Two wonderful guys that went out of their way to make sure I recieved everything I was looking for and wanted. THUMBS UP GUYS More

Nice Vehicle nice price We came lookinh for specific vehicle 2012 kia sorento, we got ir for good price.. me and my wife are very happy. Thank you Firas We came lookinh for specific vehicle 2012 kia sorento, we got ir for good price.. me and my wife are very happy. Thank you Firas More