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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
1,239 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,239 reviews

December 27, 2024

I bought my first Acura 26 years ago from Spitzer. The best sales and service team that I have ever dealt with. Excellent service and sales assistance from Layne Ciminel and Chris Griesmer. More

by fczar56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Spitzer Acura responded

On behalf of everyone here at- Spitzer Acura, thank you for your loyalty. We are honored to have you as our customer, we understand that you have several choices when choosing a dealer, thank you! Layne and Chris will be over-joyed to hear that you added them to your stellar review, thank you! Safe travels and Happy holiday's!

December 24, 2024

I’ve owned 3 Acuras so far and I have always had them serviced at Spitzer because the service department is outstanding . More

by Tanya N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannine Malone
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Dec 27, 2024 -

Spitzer Acura responded

Tanya, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Happy holiday's!

December 24, 2024

Excellent, timely service. I called for an appointment; and received a return call in a timely fashion More

by STRICKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Spitzer Acura responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was outstanding from the beginning to end! Please let us know if you have any other issues. We would be happy to help! Happy holiday's!

December 19, 2024

I had not been to Spitzer in 2yrs. But, Layne Ciminel recognized & remembered me. Layne is efficient, knowledgeable and very customer focused. I thought he might be working in your sa More

by RCAR616071
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Spitzer Acura responded

We would like to thank you for letting us know how we are doing. Here at- Spitzer Acura , we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Layne was able to assist you in finding a vehicle that was right for you. Safe travels and Happy holiday's!

December 17, 2024

from the salesman to the manager, spitzer acura took care of me at every turn. More

by JRE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

December 16, 2024

Laura was really great! She set me up for a new lease with a new Integra quickly and for an excellent price! More

by GEORGEJMOWOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Spitzer Acura responded

Hi George: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Acura are glad to have you as a customer.

December 16, 2024

Jeremy Benson provided excellent service and was very knowledgeable about all aspects of the 2025 RDX. I found him to be very pleasant, patient with all my questions, and put me as the customer above al More

by Storiegus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Spitzer Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jeremy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 13, 2024

Lane is always my go to guy. He sets expectations well in terms of turnaround time and costs. I appreciate him. More

by CAREN.TOBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Spitzer Acura responded

Thank you for your kind review! Providing 5-star service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. He will be delighted to hear of your kind words. Wishing you the safest of travels until we meet again!

December 11, 2024

Layne is always great to work with. He is on top of everything with my MDX & takes excellent care of me and my car. He really is the best! More

by DARCY BOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Spitzer Acura responded

It's great to hear that Layne and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

December 10, 2024

Spitzer Acura is a excellent dealership. The service manager, Albert Malone, does an outstanding job. He listens very well and answers any questions that I may have. He is patient, kind, h More

by GARISH113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

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