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Sport Mazda North - Service Center

Longwood, FL

4.7
863 Reviews

863 Reviews of Sport Mazda North - Service Center

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December 29, 2023

Once again this dealership has gone above and beyond for us! We usually have Jay as our service advisor (who I absolutely love) but this time we had Isander. I was very hesitant with him however he is just More

by jwinni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isander Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Diaz
Dec 31, 2023 -

Sport Mazda North responded

Hi Jwinni, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 28, 2023

Really a great experience if you have to have your car worked on. I was kept updated while the car was being serviced. Could not have been any easier. Kudo's to Tyler. More

by PHODGES646
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Sport Mazda North responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2023

ACCURATELY DIGNOSED THE PROBLEM THAT MY (MORE LOCAL) DEALER SEEMED UNABLE TO DO. THANK YOU. More

by TGEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Dec 29, 2023 -

Sport Mazda North responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2023

The staff is very kind and they are always pending to do a good customer service but the time waiting for the services is too long. For a oil change they took 3 hours this is insane. More

by KNAVARRO169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Navas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Diaz
Dec 28, 2023 -

Sport Mazda North responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (407) 734-2953 so we can work towards a resolution.

December 26, 2023

Friendly & Professional ~ Service Department has excellent Service Techs and the recommendations of future service areas are spot on! More

by PEGANDKASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Diaz
Dec 28, 2023 -

Sport Mazda North responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2023

Great and expeditious service! One hour prior to closing, JD took care of my problem immediately. He had my battery replaced and checked-out the charging system, on my Mazda 6, wit More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Dec 25, 2023 -

Sport Mazda North responded

Hi Rafael, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2023

Price was fair and work performed in a timely and they found me a coupon to save on cost. More

by THEANGELFAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isander Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Sport Mazda North responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2023

I think engine cover would have been fixed but instead of that advisor insisted to change it More

by Pranav Deolalikar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Navas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jujuan Reilly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Sport Mazda North responded

Hello Pranav, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 19, 2023

Great customer service. Very friendly and super clean. Didn’t wait too long. Jay was very nice. More

by ZEPEDAKAREN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Dec 21, 2023 -

Sport Mazda North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2023

Great customer service, wonderful Dealership very happy i always recommend this dealership especially Aaron Paige More

by annettedemauro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isander Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio worked on my vehicle. He was wonderful!!!, Aaron Paige
Dec 16, 2023 -

Sport Mazda North responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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