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123 Reviews of Springfield Hyundai - Service Center
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June 28, 2017
Best Service Adviser and Best Service Department Everet Hogge, Service Adviser, has always been courteous and attentive. He identifies my need and take care of it with the positive attitude. I had se Everet Hogge, Service Adviser, has always been courteous and attentive. He identifies my need and take care of it with the positive attitude. I had service experiences with other Advisers such as AJ, Mike, and Kristina in the past years. They are all kind, efficient, and caring professionals. I an recommend Springfield Hyundai Service Department to anyone without any reservation. More
by A. Lee
Employees Worked With
Other Employees :
Stacey Miller, Service Manager, Everett Hogge
Helpful February 26, 2017
Great experiencw Ms. Rosa and Alark worked hard on the deal and took good care of me! I love my new vehicle and would work with Ms . Rosa and Alark again Ms. Rosa and Alark worked hard on the deal and took good care of me! I love my new vehicle and would work with Ms . Rosa and Alark again More
by Theresa Spellman
February 14, 2017
Service Everett Hogge made my experience pleasant and with ease. I was out in a timely manner as promised. My time is important and for that I appreciated! Everett Hogge made my experience pleasant and with ease. I was out in a timely manner as promised. My time is important and for that I appreciated! More
by Traci
Employees Worked With
Everett Hogge
January 25, 2017
Update of Previous Review In a review written on 12/22/16, I said Hyundai wouldn't uphold the warranty on my fuel door latch. This decision was made by the Service Department M In a review written on 12/22/16, I said Hyundai wouldn't uphold the warranty on my fuel door latch. This decision was made by the Service Department Manager, at Springfield Hyundai, but Michael stepped in on my behalf and coordinated with the regional Hyundai office to get it covered at no cost to me. I really appreciate the customer service that Michael has always given me. He truly attempts to solve a customers problems and provide excellent customer service. More
by Ron Schmidt
Employees Worked With
January 24, 2017
my experience was excellent. Everett Hogge was an excellent advisor. took care of my problem with rear tire not a long wait. he was very helpful. the next time i come for service Everett Hogge was an excellent advisor. took care of my problem with rear tire not a long wait. he was very helpful. the next time i come for service i will only deal with everett hogge. More
by carol63
Employees Worked With
Everett Hogge
January 04, 2017
all good no negative very respectful don't have much more to say should pretty much say every thing I have to say at this point no negative very respectful don't have much more to say should pretty much say every thing I have to say at this point More
by sam vol ty
Employees Worked With
Eric Vassalluzzo
October 24, 2016
B.S. warranty Was told I needed new engine on my sonata with 66,000 miles on it, showed proof of all documented oil changes and was denied because of "neglect ".Goo Was told I needed new engine on my sonata with 66,000 miles on it, showed proof of all documented oil changes and was denied because of "neglect ".Google search pictures of sonata engines going bad and hundreds the same as mine show up. I guess we all neglected this car? Buyer beware. I know I will be. Back to General Motors I go. I emailed their GM and of course no reply. More
by Angry and bitter
Employees Worked With
September 25, 2016
Was told my car was fixed and was not!! So I am having a problem with my car where it keeps stalling out so I brought it to Hyundai and they had it a few days and told me it was fixed and pa So I am having a problem with my car where it keeps stalling out so I brought it to Hyundai and they had it a few days and told me it was fixed and paid them $190, the next day my car broke down again so I had them check it out again for another week and was told it was fine, I was able to drive it home then the next day it broke down same way as before. So then I call them asking for my money back and am told to come in Monday for a check and when I came in they refused to give me my money back. Horrible mechanics and even worse management!! AJ Henry is the assistant service manager and did not help me one bit! More
by Do not get your car repaired here
January 13, 2016
Just had a repair Thank you Springfield Hyundai and your Service Staff. The drive shaft was replaced and now I feel safe traveling to Central PA next week. I also asked Thank you Springfield Hyundai and your Service Staff. The drive shaft was replaced and now I feel safe traveling to Central PA next week. I also asked to have the alternator belt replaced and Christa was able to get that completed on the same day. More
by John Sciarra
Employees Worked With
Christa was the one who called and was able to get the extra work completed, Thank you!
October 30, 2015
Terrible service Made an appointment for my vehicle for 11:30am told the Service dept I have a 2nd job to be at by 4:00pm, my car was not looked at until 2:30pm, and n Made an appointment for my vehicle for 11:30am told the Service dept I have a 2nd job to be at by 4:00pm, my car was not looked at until 2:30pm, and now at 3pm still no answers. Chad informed me that making an appointment only insures your vehicle will be seen that day, doesn't not mean at that specific time. Customer service is terrible. Will never return to Springfield Hyundai. More
by mommy5littles
Employees Worked With
Chad Condon
