Subaru Superstore of Surprise

I worked with John Williams on the purchase of my new Subaru CrossTrek. I went in knowing exactly what I wanted, and John was helpful, expeditious, and quickly figured out that I knew what I wanted along Subaru CrossTrek. I went in knowing exactly what I wanted, and John was helpful, expeditious, and quickly figured out that I knew what I wanted along with what I did NOT want. What I wanted was a fast, friendly, and easy car buying experience. I got it, along with a cheerful smile. What I did not want was to waste a lot of time on options, financing plans, and extras I knew I would not use. John made sure to cover the options available, but didn't pressure me to take things I did not want. Overall, this was a great experience, I would recommend, and I would buy another car from Subaru Superstore, in particular from John. More

alll good well pleased Thank you so much for a job well done thanks again! done thanks again! More

It was a fantastic experience, they was no pressure and everyone was great explaining everything and making sure i understood everything. everyone was great explaining everything and making sure i understood everything. More

They helped me with allot and got me what I’ve needed, now I’m moving comfortably in my new ride. now I’m moving comfortably in my new ride. More

This is nothing more than an old school dealership that employs shady sales tactics that should have went the way of the big tie and polyester pants. Made a deal on a car that was magically sold overnight. employs shady sales tactics that should have went the way of the big tie and polyester pants. Made a deal on a car that was magically sold overnight. An exact care right off the truck but oddly enough, the price jumped hundreds of dollars. Weird...right? (Bait and switch) Had a nice trade that they made an offensive offer on, I refused and asked for my keys, and then we had to go through a couple of other salesman to run the shell game on numbers and tell me how great their numbers were. Ended up being $500 off, in their favor, and then the old "Offer only good for today" shtick. Really? Such lame tactics. They claim they are a different dealership....they are not. The polo's and ball caps are the new crappy ties and polyester pants. There is a reason people hate the care buy process and do not trust car salesman, and this place is the poster child for that. They won't learn....profit trumps basic decency. They reached out and confirmed my opinion and decision not to do business with them. More

Outstanding and very accommodating customer service with awesome follow-up! Kathy, Ronnie, Jon, and George were very welcoming, patient, and personable during the purchase of our first used Subaru Outback awesome follow-up! Kathy, Ronnie, Jon, and George were very welcoming, patient, and personable during the purchase of our first used Subaru Outback 3.6R Limited. Hands down, this dealership and its employees set the "No Pressure" buying experience to a 5-Star rating! More

Blessed me with a deal, and is still working with me! So very thankful for them. So very thankful for them. More

Sales Associates, Manager, Finance, follow up people and all that we dealt with were knowledgeable, professional, personable and low pressure. The whole experience was excellent. all that we dealt with were knowledgeable, professional, personable and low pressure. The whole experience was excellent. More

Very helpful. I knew exactly what I wanted and they facilitated my purchase. Would recommend them highly. I knew exactly what I wanted and they facilitated my purchase. Would recommend them highly. More

Ronnie, John, and George were very helpful, patient, and welcoming. They were able to get the Subaru make, model, and color in the same day that I was looking for. Even though they didn’t have it on their welcoming. They were able to get the Subaru make, model, and color in the same day that I was looking for. Even though they didn’t have it on their lot, they went above and beyond to find it! Ronney was very thorough in showing and educating me on all the features my new vehicle came equipped with. We are very thankful! More