Subaru of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,377 reviews
Lawrence was a phenomenal sales representative! He worked alongside Tim tirelessly for 3 days to come up with a deal that we would accept. We had walked away twice with no hard feelings. Both the s He worked alongside Tim tirelessly for 3 days to come up with a deal that we would accept. We had walked away twice with no hard feelings. Both the second and third time Lawrence reached out, he made sure to make it known that he was in no way trying to pressure us- you could tell he was genuine in that statement! He had nothing but good intentions. We will return for any future purchases and ONLY deal with Lawrence. More
Frankie, along with everyone at Subaru of Gwinnett, was great to work with. No pressure and transparent pricing. Overall, it was a good experience and probably one of the easiest/smoothest car buying exper great to work with. No pressure and transparent pricing. Overall, it was a good experience and probably one of the easiest/smoothest car buying experiences I've had. More
Susan and Matthew are the best! !! Excellent customer experience, highly knowledgeable, personable, professional, friendly, dedicated to excellence and focus on a customer-centric mi !! Excellent customer experience, highly knowledgeable, personable, professional, friendly, dedicated to excellence and focus on a customer-centric mindset. Thank you. More
I Bhavesh Patel writing to formally bring to your attention a deeply disturbing experience my sister and I had at your dealership on Saturday, May 23. I want to ensure you are aware of the unethical attention a deeply disturbing experience my sister and I had at your dealership on Saturday, May 23. I want to ensure you are aware of the unethical and unprofessional conduct displayed by your Director of Sales, Rick Little. On May 16, my sister, Darshali Patel, and I visited the dealership to view a 2018 Acura RDX. Though the car had visible damage, sales associate Rick Cobb assured us it would be fixed. On May 21, I dropped off a check for $27,783.55 to hold the vehicle until Saturday which Rick Cobb agreed to, as my sister is a Registered Nurse and could not visit during the week. When we arrived on Saturday, we found the Acura had not been repaired properly, with a significant gap between the headlight and the bumper. We also test drove a 2025 Certified Subaru Outback and expressed our desire to purchase the Subaru instead, as it is a higher-valued vehicle and mentioned to us that he will have to get agreement from the sales director to sell us a subaru. When Rick Little intervened, he approached us with a threatening attitude. He pointed his finger at us and shouted that because of us, he had "lost four clients" for the Acura. He stated he would not sell us any other vehicle, and threatened that if we didn't buy the Acura, he would "purposefully bounce the check and prosecute us in court. I found this behavior appalling. The aggression and lack of respect we experienced felt discriminatory and reminiscent of racist experiences I have encountered in the past. It is entirely unacceptable for a Director of Sales to treat prospective buyers with such hostility. Furthermore, we left the dealership without our check being returned to us, despite never signing a contractual agreement to purchase the Acura. I did mention this incident to Lance Willhite immediately after leaving, but I wanted to reach out to you directly to ensure this behavior is documented. I have no intention of purchasing a vehicle from your dealership in the future, nor will I recommend your business to others. I am attaching photos of the unrepaired damage on the Acura for your records and expect the dealership to do the right thing. More
Everyone is awesome and I'm so glad I found this dealership. No pressure, just nice people with great cars! Thank you! dealership. No pressure, just nice people with great cars! Thank you! More
Best car buying experience I've ever had. Did not feel pressured at all and was provided with all options. In and out in less than 3 hours. Super happy and would be happy to refer folks here! Did not feel pressured at all and was provided with all options. In and out in less than 3 hours. Super happy and would be happy to refer folks here! More
I had a good experience. I was offered a good price, and received a good interest rate. They didn't push any products on me that I didn't want. I would recommend Subaru of Gw I was offered a good price, and received a good interest rate. They didn't push any products on me that I didn't want. I would recommend Subaru of Gwinnett to anyone looking to buy a Subaru. More
Excellent experience overall. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. More
Rick Cobb was fantastic. Made the car buying experience smooth. I would recommend anyone to ask for Rick Cobb. Made the car buying experience smooth. I would recommend anyone to ask for Rick Cobb. More
This is my second Subaru that I have purchased with the help of Matthew. He is very easy to work with and very accommodating. Susan has a wonderful personality and made the "hard part" easier. I do not rem help of Matthew. He is very easy to work with and very accommodating. Susan has a wonderful personality and made the "hard part" easier. I do not remember working with Lance but everyone I met was very nice! More

















