Subaru of Gwinnett

The customer service here is great! I have never encountered any rudeness nor have I been made to feel disrespected. They have served my vehicle on several occasions and each time the q I have never encountered any rudeness nor have I been made to feel disrespected. They have served my vehicle on several occasions and each time the quality of work has been outstanding. The only reason I made the dealer/company four stars is because I fee it's regarding the name, and Subaru Gwinnett speaks for itself! 💕 More

My sales lady Emma was outstanding. She was patient and answered all my questions and took me on a tour. We were able to reach a deal rather quickly. She was patient and answered all my questions and took me on a tour. We were able to reach a deal rather quickly. More

Diego made the deal I requested without any haggling. Great experience. I'd purchase from this dealership again. Great experience. I'd purchase from this dealership again. More

Very happy with the buying experience at Gwinnett Subaru. Adam made everything easy and car was delivered quickly as promised. Adam made everything easy and car was delivered quickly as promised. More

I'm on my third Subaru from Subaru of Gwinnett and couldn't be happier. Matthew Buckles made the sales experience a pleasure and we know that the service department is stellar. couldn't be happier. Matthew Buckles made the sales experience a pleasure and we know that the service department is stellar. More

The best experience ever in an Automobile Dealership. Price was right, process was efficient, and staff was both knowledgeable and friendly. Price was right, process was efficient, and staff was both knowledgeable and friendly. More

Jeff Bowman and Jill Thurston are a pleasure to work with and have been trusted advisors for years. The service department at Subaru Gwinnett has been a big part of what made me a Subaru customer for life. and have been trusted advisors for years. The service department at Subaru Gwinnett has been a big part of what made me a Subaru customer for life. More

Dealership is new and sparkling clean. Jody (sales professional) kept on top of the deal the entire time. Finance hit a home run. And all the players took it home for a win win. Could not Jody (sales professional) kept on top of the deal the entire time. Finance hit a home run. And all the players took it home for a win win. Could not be more pleased. Deal was fast, fair, and easy. Thanks to everyone involved. More

Kept us informed, explained everything we needed to do. And the service was done in a timely manner. We’ve always had great service at Gwinnett Subaru And the service was done in a timely manner. We’ve always had great service at Gwinnett Subaru More

They were wonderful when I was considering and finally purchasing a vehicle from there. There was an issue with a missing and correct headrests, which they had promised would be replaced as quickly as pos purchasing a vehicle from there. There was an issue with a missing and correct headrests, which they had promised would be replaced as quickly as possible. I still do not have the headrests. 15 days later. They have not been ordered, One was supposed to be brought in yesterday 3/23/24 and I was to be called to pick it up, but I waited all day without a call. Up to this point my sales person always responded quickly but since I purchased the car she isn't calling, I have to reach out to her, and still no information on when this issue will be resolved. I transport my dogs to the vet and need the headrests to attach their car seats and safety harnesses. I have had to cancel their vet appointment because of not having the headrests. This is totally unacceptable. More