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Subaru of Gwinnett

Duluth, GA

4.6
5,225 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,225 reviews

August 05, 2023

Professional courteous staff. Spent the necessary time to inform you about Subaru products and services. More

by GINGER80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre "DRE" Armenakian
Sep 28, 2023 -

Subaru of Gwinnett responded

Ginger80, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

August 04, 2023

Please understand I purchased my car from another dealership but had such a poor experience with service there that I'll drive further to Subaru of Gwinnett. Jeff Bowman keeps me coming back. Had a l More

by GYMNASIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Aug 04, 2023 -

Subaru of Gwinnett responded

Thank you for taking the time to leave a review and thank you for making the drive to Subaru of Gwinnett. We appreciate you as a customer and we strive to always provide extraordinary service. Sorry to hear there was hiccup with picking up your vehicle, if you would like to share what happened, feel free to email our service manager at mgallardo@subaruofgwinnett.com. We work on processes to improve daily.

August 03, 2023

The new facility is remarkable. Kirby was spot on with the time it would take for the work to be done. Kirby was very professional and will be the only service writer I go to for More

by maw1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirby
Aug 04, 2023 -

Subaru of Gwinnett responded

We appreciate you taking the time to leave a review, and glad to hear that time was spot on!!! Subaru of Gwinnett is proud to be your Subaru retailer and feel free to ask for Kirby on your next visit. Thank you again for your business!

August 03, 2023

Very nice facility, courteous staff, quick check-in process. Service completed but apparently technician neglected to fully seat a wheel sensor which caused several warning lights to appear on dash whe More

by TIMWEEKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan
Sep 28, 2023 -

Subaru of Gwinnett responded

Timweekley, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. If you would like to discuss your experience in more detail, please reach out to our Service Manager, Michael Gallardo at mgallardo@subaruofgwinnett.com at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

August 03, 2023

Jeff was super helpful! The dealer picking up my car was amazing and meant I didn’t have to drive over an hour! Thanks! More

by JBAKERACC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Subaru of Gwinnett responded

We are always here to make your life a little easier. Glad the Valet pick-up and delivery service was amazing. Subaru of Gwinnett values your business and thank you again for choosing us as your Subaru retailer.

Sep 28, 2023 -

Subaru of Gwinnett responded

Jbakeracc, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2023

great service. responsive. Tiffani was great throughout the entire purchasing and delivery process. Would highly reccomend. More

by EROSENFE21
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jill Thurston, Tiffani Ho
Aug 04, 2023 -

Subaru of Gwinnett responded

Thank you for your recommendation! That is the highest compliment you can give Subaru of Gwinnett. It's what we strive to accomplish every day, happy customers that will recommend us to their family and friends. Thank you again for your business.

August 03, 2023

Matthew made this a super easy and pleasant car buying experience. Susan also was great to deal with and very efficient in terms of the paperwork and consummating the sale. I highly recommend this dealers More

by emcleod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Subaru of Gwinnett responded

oopppppps looks like it posted twice, thank you again!!!!!!!!!!!!!!!!!!!!!!

Sep 28, 2023 -

Subaru of Gwinnett responded

Emcleod, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2023

Matthew made this a super easy and pleasant car buying experience. Susan also was great to deal with and very efficient in terms of the paperwork and consummating the sale. I highly recommend this dealers More

by emcleod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Subaru of Gwinnett responded

It's always super easy here at Subaru of Gwinnett, it's our goal to make the process simple. Thank you for the review and recommend us to all your family and friends.! Thank you again for your business.

Sep 28, 2023 -

Subaru of Gwinnett responded

Emcleod, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2023

It was a great experience when I purchased my Subaru. Then coming in for my first service call was equally as comfortable. The waiting area was welcoming, and Issa was friendly. More

by ANGIECPOSTON
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Subaru of Gwinnett responded

Thank you for your purchase and thank you for returning to Subaru of Gwinnett for your first service. We appreciate your business and look forward to being your Subaru retailer of choice. Happy to hear you enjoyed the waiting area and found it welcoming, we are still working on some details, but we are settling in. We look forward to seeing you at your next service visit, until then enjoy the adventure in your new Subaru!

Sep 28, 2023 -

Subaru of Gwinnett responded

Angiecposton, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2023

The $189 diagnosis fee just to analyze the car is absurdly high. The staff are engaging and actively listen while asking the correct questions. The car was returned to me washed but there was grease More

by RAYMONDLHOLT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Armour
Sep 28, 2023 -

Subaru of Gwinnett responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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